Sales Engineer

3 days ago

Bacoor, Calabarzon, Philippines Subarashii Group Corporation Full time ₱25,000 - ₱300,000 per year
  • Mainly responsible for answering customer question through online chats on FB, IG, Email, texts
  • Handling and providing resolution of customer complaints (with the assistance of Maintenance and Repairs team and Sales Team)
  • Working with Maintenance and Repairs team to schedule repairs if any, and informing client of charges before dispatching team (if past warranty period)
  • Real time sending of quotations , then sending final contract to Order Management Admin for implementation and filing
  • Responsible for coordinating with warehouse team to check availability of stocks, as well as checking available parts for both sales and repair
  • Processing of service and repair request from distributors and end users, then coordinating with Order Management Admin and warehouse for implementation
  • Assist in Facilitating shipping and trucking for distributors and provincial clients, in tandem with Order management admin.
  • Responsible for making sure all transactions are properly turned over with correct division (Order Management, Warehousing, Mall Sales, Distributor)
  • Make sure all pending and customer cases must be closed within the day
  • Responsible for escalating and following up on open cases
  • Supervising, mentoring and training Interns (when available) to respond to inquiries 5pm-9pm daily and Saturdays and Sundays
  • Any assigned given task by management

Job Qualification:

  • Bachelor's degree in Mechanical or Electrical Engineering or related field.
  • Must speak fluent English
  • 2+ years of relevant experience in sales or customer service
  • A proven track record of consistently hitting sales targets
  • MUST be willing to respond to all online inquiries, emails and text messages within 10 minutes during office hours. This is an important KPI that must be met.
  • A genuine love for sales, talking to new people and helping others. Charismatic
  • Outstanding and professional interpersonal, communication, and sales skills
  • An ability to build rapport, motivate others, and build long-term relationships
  • Patient yet driven
  • Strong work ethic, self-motivation, and an ability to work independently

Job Type: Full-time

Pay: Php25,000.00 per month

Benefits:

  • Health insurance
  • Paid training

Ability to commute/relocate:

  • Silang A: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Sales Engineer: 1 year (Required)

Work Location: In person

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