Permanent WFH: PREQUAL SPECIALIST

2 days ago

Pasig, National Capital Region, Philippines Nowcom Global Services, LLC Full time $40,000 - $50,000 per year
  • Job Type: Full-Time
  • Applicant Must be equipped with laptop/PC 5th Gen/8g Ram, has his/her own headset with mic, not a mobile headset and webcam (once employed entitled for telecommute reimbursement 1450 for 30days)
  • Candidate must have a stable internet not lower than 50mbps (we have Telecommute Program, a certain amount will be reimbursed)
  • Residing in NCR or nearby provinces only
  • Graveyard schedule
  • Can start ASAP

With 400usd Signing Bonus

PREQUAL SPECIALIST

  • Prequalify new customers (non-returning)
  • Set up Test Drives appointments and route the customers to the dealership
  • Follow up on customers who showed up at the dealership to make sure applications will be submitted to Westlake and not to other banks
  • Follow up on previously contacted customers left with voicemails, have open prequalification and has a pending application with Westlake
  • Review pending applications sent by dealerships
  • Utilize Velocify to get leads to dial, add customer details and add complete documentation of what transpired on the call
  • Do Outbound and Inbound calls, join Livevox sessions where automatic inbound calls are received, exchange SMS with customers and send emails to customers if necessary
  • Communicate with assigned Sales rep assigned to dealerships to push more sales
  • Set up calendar events to make sure follow ups are fulfilled
  • Structure applications in Buy Program
  • Locate affiliated dealerships through the marketing app

Qualifications:

  • Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's/College Degree in Business Studies/Administration/Management, Marketing, Art/Design/Creative Multimedia, Linguistics/Languages, Mass Communications or equivalent.
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
  • Excellent English communication skills (written and spoken)
  • Good attention to detail
  • Previous Call Center experience is an advantage
  • Willing to work at night and on shifting/weekend schedules

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