CSR - No Versant (local account)

2 days ago

Cebu City, Central Visayas, Philippines ATLAS MANPOWER EXPONENTS COMPANY INC Full time

About the role

We are seeking a friendly, customer-service oriented Customer Service Representative (CSR) to join our growing team at ATLAS MANPOWER EXPONENTS COMPANY INC'. This full-time position is based in Cebu Central Visayas and will involve handling customer inquiries and providing high-quality support over the phone.

What you'll be doing

  1. Responding to inbound customer calls in a professional and courteous manner
  2. Providing accurate information and assisting customers with a variety of inquiries and requests
  3. Documenting customer interactions and maintaining detailed records
  4. Identifying and escalating priority issues to ensure timely resolution
  5. Contributing to the continuous improvement of customer service processes and procedures

What we're looking for

  1. Excellent communication and interpersonal skills
  2. Strong customer service orientation with a focus on providing exceptional support
  3. Ability to remain calm and professional under pressure
  4. Familiarity with call centre operations and customer service best practices
  5. No Versant test required for this local account

What we offer

At ATLAS MANPOWER EXPONENTS COMPANY INC', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits including:

  1. Opportunities for career development and advancement
  2. Comprehensive health insurance coverage
  3. Generous paid time off and holiday leave
  4. Discounts on company products and services
  5. Team-building events and social activities

About us

ATLAS MANPOWER EXPONENTS COMPANY INC' is a leading provider of customer service solutions, delivering high-quality support to clients across a variety of industries. With a focus on innovation, integrity, and excellence, we are dedicated to helping our clients achieve their business objectives and providing our employees with the resources and support they need to thrive.

If you are excited about the prospect of joining our dynamic team, we encourage you to apply now

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