CSR | No Versant | No harver | No Blitz | Virtual process

1 day ago

Mandaue City, Central Visayas, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱250,000 - ₱500,000 per year

About the role

We are seeking a talented Customer Service Representative (CSR) to join our team at ALL ASIA MANPOWER SERVICES, INC.' in Mandaue City Cebu. As a CSR, you will play a vital role in delivering exceptional customer service and support to our valued clients. This is a full-time position with the opportunity to work virtually, providing you with the flexibility to balance your work and personal life.

What you'll be doing

  • Responding to customer inquiries and concerns via phone, email, or digital channels in a timely and professional manner
  • Providing accurate information and assistance to customers, ensuring their needs are met effectively
  • Troubleshooting and resolving customer issues, escalating complex cases to the appropriate team members as needed
  • Maintaining detailed records of customer interactions and documenting the resolution of issues
  • Continuously improving your product and service knowledge to better serve our customers
  • Collaborating with cross-functional teams to enhance the overall customer experience

What we're looking for

  • Strong customer service skills with a passion for providing exceptional customer experiences
  • Excellent communication and active listening abilities, both verbal and written
  • Problem-solving skills and the ability to think critically to resolve customer issues
  • Proficiency in using computer systems and various software applications
  • Flexibility and adaptability to work in a fast-paced, dynamic environment
  • A positive, friendly, and professional demeanour

What we offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Supportive and collaborative work environment
  • Flexible work arrangements, including the option to work virtually
  • Comprehensive training and ongoing development programs
  • Access to employee wellness and wellbeing initiatives

About us

ALL ASIA MANPOWER SERVICES, INC.' is a leading provider of customer service solutions, proudly serving a diverse range of industries. Our mission is to consistently deliver exceptional customer experiences that exceed the expectations of our clients. With a strong focus on innovation and continuous improvement, we are committed to creating a dynamic and rewarding work environment for our employees.

If you are excited about the prospect of joining our team and contributing to our success, we encourage you to apply now.

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