Customer Success Specialist

We're looking for a Customer Success Specialist professional who loves helping people and can provide quick, thoughtful, and accurate support to our community of parents and caregivers.You'll be part of a small, mission-driven team focused on improving children's gut health. This role is perfect for someone who enjoys problem-solving, thrives in fast-moving...

Customer Success Manager (Team Lead)Location: Onsite – Cebu-basedEmployment Type: Full-time, PermanentTahche is looking for an experienced Customer Success Manager (Team Lead) to oversee and drive the Customer Success function. This role is management-level, leading a team of Customer Success specialists, advocating for clients, and ensuring long-term...

Client Success ManagerLocation: On-site,  Cebu-based Employment Type: Full-time, Permanent Tahche is looking for an experienced Client Success Manager (CSM) to oversee and drive the Customer Success function. This role is management-level, leading a team of Client Success specialists, advocating for clients, and ensuring long-term business success through...

Customer Success ManagerLocation: Onsite – Cebu-basedEmployment Type: Full-time, PermanentTahche is looking for an experienced Customer Success Manager (CSM) to oversee and drive the Customer Success function. This role is management-level, leading a team of Customer Success specialists, advocating for clients, and ensuring long-term business success...

Customer Care SpecialistWe are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers.***This is a...

Position Overview:As our client company scale their global team, they are seeking Bilingual Customer Success Representatives with over 2 years of experience in post-sales activities. In this role, you will be responsible for ensuring our client company's customers' success by enhancing their product adoption, improving satisfaction levels, and utilizing...

Job Responsibilities:Team Leadership & Pre-Sales TrainingBuild, train, and lead a high-performing team of Customer Success Agents who will manage all inbound inquiries on platforms like Shopee, Lazada, Facebook, Tiktok, and more.Develop a comprehensive training program to make your team experts on our products, promotions, and brand voice, enabling them to...

You will be assigned to ensure the correct requirements and objectives are defined, as a base for valid analysis and proper advice - as well as qualify customer success by detailing implementation based on true requirements fulfilling the objectives. Provides excellent customer satisfaction, customer  service, and solid knowledge of the projects/accounts...

Customer Success Associate | Fresh Graduates Are Welcome | up to 22KOn-site Cebu CityQualifications:SHS Graduate, or 2+ years of college (no back subjects), or College Graduate or Old Curriculum".With or without experienceKey Responsibilities:Responsible for providing support for clients by investigating, troubleshooting, and resolving customer issues across...

Customer Support SpecialistWe are seeking a proactive and customer-focusedCustomer Support Specialistto join our growing Customer Care Support team. This role is responsible for delivering exceptional process and product-related assistance to our business clients, ensuring their satisfaction and success with our solutions. The ideal candidate will have...