
Mall Manager
4 days ago
Strategic Planning & Operations
Oversee the daily operations of the mall, including security, housekeeping, maintenance, and customer service.
- Develop and implement operational policies to maintain safety, cleanliness, and efficiency.
- Monitor utilities and operating expenses to achieve cost-control and sustainability goals.
Leasing & Revenue Generation
Drive leasing strategies to achieve or exceed occupancy and rental income targets.
- Negotiate new leases and renewals while maintaining strong tenant relationships.
- Analyze market trends to recommend competitive rental rates and promotional programs.
Marketing & Events
Plan and execute marketing campaigns and events to increase foot traffic and sales.
- Coordinate with advertising agencies, sponsors, and tenants for promotions and seasonal activities.
Financial Management
Prepare and manage annual budgets, forecasts, and monthly financial reports.
- Approve expenses, monitor cash flow, and ensure profitability of mall operations.
Tenant & Stakeholder Relations
Act as the primary liaison between tenants, contractors, and corporate management.
- Address tenant concerns promptly and ensure compliance with lease agreements and mall policies.
Team Leadership
Supervise and mentor department heads and staff, fostering a culture of excellence and collaboration.
- Oversee recruitment, training, and performance evaluations for the mall team.
Qualifications
- Education: Bachelor's degree in Business Administration, Management, Real Estate, or a related field (Master's degree or MBA is an advantage).
- Experience: Minimum of 5 years of progressive management experience in mall operations, retail property management, or commercial real estate.
- Strong leadership and decision-making skills, with proven ability to manage large teams.
- Excellent communication, negotiation, and problem-solving abilities.
- Financial acumen and proficiency in budgeting, forecasting, and reporting.
- Willingness to work flexible hours, including weekends and holidays.
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