Mall Supervisor

4 days ago

Cainta A, Philippines Rublou Group of Companies Full time ₱200,000 - ₱240,000 per year

Position Title: Mall Supervisor

Department: Operations / Leasing

Reports To: Mall Manager / Operations Manager

Job Summary

The Mall Supervisor oversees the day-to-day operations of the shopping mall to ensure a safe, clean, and customer-friendly environment while supporting leasing activities. This role requires close coordination with tenants, contractors, and internal departments to maintain high occupancy rates, enforce mall policies, and achieve revenue targets.

Key Responsibilities

  • Leasing Management
  • Assist in implementing leasing strategies to maximize occupancy and rental income.
  • Support negotiations with prospective tenants and facilitate lease renewals.
  • Monitor tenant compliance with lease agreements, including timely rental payments and adherence to fit-out guidelines.
  • Operations & Maintenance
  • Supervise daily mall operations, including security, housekeeping, and facilities maintenance.
  • Conduct regular inspections of common areas and tenant spaces to ensure quality standards and safety regulations are met.
  • Coordinate with vendors and service providers for preventive maintenance and repairs.
  • Tenant & Customer Relations
  • Serve as the primary contact for tenant concerns, requests, and incident reports.
  • Foster positive relationships to encourage long-term tenant retention.
  • Handle customer inquiries and ensure prompt resolution of complaints.
  • Financial & Administrative Duties
  • Prepare operational reports, budgets, and expense forecasts.
  • Monitor utilities and operating expenses to meet cost-efficiency goals.
  • Assist in marketing and promotional activities to drive foot traffic and sales.

Qualifications

  • Education: Bachelor's degree in Business Administration, Management, or a related field.
  • Experience: Minimum of 2 years of relevant experience in mall or commercial leasing and operations.
  • Strong knowledge of leasing procedures, contracts, and tenant management.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work flexible hours, including weekends and holidays, as needed.

Key Competencies

  • Strategic planning and organizational skills
  • Negotiation and conflict resolution
  • Financial acumen and analytical thinking
  • Customer service orientation
  • Team leadership and staff supervision

Job Types: Full-time, Permanent

Pay: Php18, Php20,000.00 per month

Benefits:

  • Company Christmas gift
  • Free parking
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

Expected Start Date: 11/15/2025

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