Mall Supervisor

4 days ago

Cainta, Calabarzon, Philippines Rublou Group of Companies Full time ₱900,000 - ₱1,200,000 per year
Key Responsibilities

  • Leasing Management

  • Assist in implementing leasing strategies to maximize occupancy and rental income.

  • Support negotiations with prospective tenants and facilitate lease renewals.
  • Monitor tenant compliance with lease agreements, including timely rental payments and adherence to fit-out guidelines.

  • Operations & Maintenance

  • Supervise daily mall operations, including security, housekeeping, and facilities maintenance.

  • Conduct regular inspections of common areas and tenant spaces to ensure quality standards and safety regulations are met.
  • Coordinate with vendors and service providers for preventive maintenance and repairs.

  • Tenant & Customer Relations

  • Serve as the primary contact for tenant concerns, requests, and incident reports.

  • Foster positive relationships to encourage long-term tenant retention.
  • Handle customer inquiries and ensure prompt resolution of complaints.

  • Financial & Administrative Duties

  • Prepare operational reports, budgets, and expense forecasts.

  • Monitor utilities and operating expenses to meet cost-efficiency goals.
  • Assist in marketing and promotional activities to drive foot traffic and sales.
Qualifications
  • Education: Bachelor's degree in Business Administration, Management, or a related field.
  • Experience: Minimum of 2 years of relevant experience in mall or commercial leasing and operations.
  • Strong knowledge of leasing procedures, contracts, and tenant management.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work flexible hours, including weekends and holidays, as needed.
Key Competencies
  • Strategic planning and organizational skills
  • Negotiation and conflict resolution
  • Financial acumen and analytical thinking
  • Customer service orientation
  • Team leadership and staff supervision

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