Restaurant Manager – Korean Restaurant

8 hours ago

Binondo Metro Manila, Philippines Nan Tian Group Ltd., Inc. Full time ₱1,200,000 - ₱2,400,000 per year

To oversee the daily operations of the Korean restaurant, ensuring consistent food quality, excellent customer service, staff efficiency, and profitability, while maintaining compliance with company standards and DOLE labor regulations.

Key Responsibilities:

A. Operations Management

  • Oversee daily restaurant operations (FOH & BOH) ensuring smooth, efficient, and safe service flow.
  • Monitor sales, cost of goods sold, and labor costs; implement action plans for improvement.
  • Enforce cleanliness, hygiene, and safety protocols aligned with company SOP and sanitation standards.
  • Ensure consistent Korean menu quality, portion control, and presentation in coordination with kitchen team.

B. People Management

  • Lead, train, and motivate all restaurant staff to achieve operational excellence and brand standards.
  • Conduct daily briefings, weekly performance checks, and monthly staff evaluations.
  • Enforce discipline and compliance with attendance, grooming, and conduct policies.
  • Coordinate with HR for recruitment, performance improvement, and disciplinary processes.

C. Customer Experience

  • Maintain high guest satisfaction through quality service, proper complaint handling, and feedback monitoring.
  • Ensure the authentic Korean dining atmosphere, service etiquette, and table presentation are observed.

D. Financial & Administrative Control

  • Monitor daily sales reports, cash handling, and expense tracking in coordination with Accounting.
  • Manage inventory, purchase requests, and wastage reports to ensure cost control.
  • Review PEPO (People–Equipment–Products–Others) reports and submit corrective actions to Operations and HR.

E. Compliance & Brand Standards

  • Uphold all company policies, DOLE guidelines, fire/sanitary regulations, and internal SOP.
  • Ensure consistent implementation of promotions and marketing programs.
  • Maintain alignment with NT Group's performance rating and evaluation system (STAR system).

Qualifications:

  • achelor's degree in Hospitality, Business, or related field preferred.
  • Experience with POS systems, inventory management software, and basic Excel/spreadsheet skills

  • Familiarity with restaurant management systems and financial reporting tools

  • Minimum 3–5 years experience as Assistant/Restaurant Manager in Korean or Asian restaurant setup.

  • Strong leadership, communication, and problem-solving skills.
  • Knowledgeable in Korean cuisine, service flow, and F&B cost control.
  • Willing to work on shifting schedules, weekends, and holidays.

Core Competencies:

  • Leadership and Staff Supervision
  • Operational Excellence
  • Financial Acumen and Cost Management
  • Guest Service Orientation
  • Policy Compliance and Accountability

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