CRM Specialist- Part- Time 20 hrs per week

2 weeks ago

Manila, National Capital Region, Philippines Using Technology Better Limited - New Zealand Full time ₱96,000 - ₱600,000 per year

We're looking for a CRM Specialist who's passionate about systems, automation, and people — someone who takes initiative, anticipates needs, and brings ideas to the table, not just executes them.

Key Responsibilities

  • Set up and manage integrations between Kajabi and ConvertKit (native integrations).

  • Create and manage a tagging and segmentation system to organize and target contacts effectively.

  • Build automated workflows triggered by Kajabi actions (purchases, signups, cancellations, etc.).

  • Ensure cancellation and refund events in Kajabi update correctly in ConvertKit (tags and sequences).

  • Develop and schedule email campaigns for onboarding, reminders, upsells, and retention.

  • Maintain a clean and organized subscriber list by removing duplicates or inactive contacts.

  • Test, troubleshoot, and optimize automations regularly for reliability and performance.

  • Provide reporting and insights on subscriber engagement, conversions, and campaign results.

Qualifications & Skills

  • Proven experience with Kajabi and ConvertKit (or similar CRM/automation tools).

  • Strong understanding of marketing automation, tagging, and segmentation.

  • Knowledge of email campaign best practices and performance tracking.

  • Analytical and detail-oriented with strong troubleshooting and problem-solving skills.

  • Demonstrates initiative and leadership in managing and improving CRM systems.

  • Attentive and adaptive, able to adjust quickly to new tools and evolving priorities.

  • A strong sense of ownership and accountability for outcomes.

  • Excellent communication and collaboration skills in a remote team environment.

Hours & Flexibility

  • 10–20 hours per week (part-time, flexible schedule).

  • Able to work during New Zealand business hours (5 AM – 2 PM Philippine time).

  • 100% remote — ideal for someone who values autonomy, quality work, and work-life balance.

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