Clinic Operations Manager

5 days ago

Urdaneta, Ilocos, Philippines Salient Pearl Corporation Full time ₱240,000 per year

Operations Management

  • Oversee daily clinic operations including scheduling, inventory, patient flow, and staff management
  • Ensure compliance with health and safety regulations and local licensing requirements.
  • Manage clinic budgets, expenses, and supplies ordering.
  • Implement and monitor clinic policies and procedures.

Team Leadership

  • Lead and motivate a team of medical and administrative staff.
  • Conduct staff training, evaluations, and performance reviews.
  • Handle staffing needs including hiring, scheduling, and conflict resolution.

Patient Experience

  • Ensure a welcoming and professional environment for all patients.
  • Monitor and resolve patient feedback or complaints.
  • Maintain high standards of service delivery and patient satisfaction.

Business Development & Marketing

  • Assist in planning and executing marketing campaigns and promotions.
  • Monitor clinic performance metrics and suggest areas for improvement.
  • Build relationships with vendors, partners, and referring doctors.

Qualifications

  • Bachelor's degree in Healthcare Administration, Nursing, Business Management, or a related field.
  • At least 1-2 years of experience in a healthcare or dermatology/aesthetic clinic management role.
  • Strong leadership, communication, and organizational skills.
  • Knowledge of dermatology and aesthetic treatments (preferred).
  • Proficient in clinic software, Microsoft Office, and inventory systems.

Preferred Skills

  • Customer service and conflict resolution skills.
  • Experience in budgeting and financial reporting.
  • Sales and business development understanding (especially in healthcare).
  • Ability to multitask in a fast-paced environment.

Working Conditions

  • Schedule: 6 days/week
  • Reports to: Clinic Owner

Job Type: Full-time

Pay: Php20,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance

Work Location: In person

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