
Clinic Operations Manager
4 days ago
Operations Management
- Oversee daily clinic operations including scheduling, inventory, patient flow, and staff management
- Ensure compliance with health and safety regulations and local licensing requirements.
- Manage clinic budgets, expenses, and supplies ordering.
- Implement and monitor clinic policies and procedures.
Team Leadership
- Lead and motivate a team of medical and administrative staff.
- Conduct staff training, evaluations, and performance reviews.
- Handle staffing needs including hiring, scheduling, and conflict resolution.
Patient Experience
- Ensure a welcoming and professional environment for all patients.
- Monitor and resolve patient feedback or complaints.
- Maintain high standards of service delivery and patient satisfaction.
Business Development & Marketing
- Assist in planning and executing marketing campaigns and promotions.
- Monitor clinic performance metrics and suggest areas for improvement.
- Build relationships with vendors, partners, and referring doctors.
Qualifications
- Bachelor's degree in Healthcare Administration, Nursing, Business Management, or a related field.
- At least 1-2 years of experience in a healthcare or dermatology/aesthetic clinic management role.
- Strong leadership, communication, and organizational skills.
- Knowledge of dermatology and aesthetic treatments (preferred).
- Proficient in clinic software, Microsoft Office, and inventory systems.
Preferred Skills
- Customer service and conflict resolution skills.
- Experience in budgeting and financial reporting.
- Sales and business development understanding (especially in healthcare).
- Ability to multitask in a fast-paced environment.
Working Conditions
- Schedule: 6 days/week
- Reports to: Clinic Owner
Job Type: Full-time
Pay: Php20,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
Work Location: In person
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