Area Manager
2 days ago
Job Summary:
The Area Manager is responsible for the overall performance of a group of Chicken stores within a specific geographical area. This role is a critical link between the corporate office and our frontline teams. The ideal candidate will be a hands-on leader who drives sales, maintains operational excellence, and fosters a positive and high-performing culture across all managed locations.
Key Responsibilities:
Operational Excellence:
Oversee all daily store operations within your assigned area, ensuring consistency in food quality, customer service, and cleanliness.
- Conduct regular store visits and audits to ensure compliance with Chicken Stores operational policies, brand standards, and health and safety regulations.
- Analyze store performance metrics, including sales, labor costs, and food waste, to identify opportunities for improvement and implement effective action plans.
Sales & Profitability:
Develop and execute strategies to drive sales and increase profitability for each store in the area.
- Monitor and manage store budgets, P&L statements, and financial reports.
- Partner with store managers to implement local marketing initiatives and promotional campaigns to boost customer traffic.
Team Leadership & Development:
Recruit, hire, and train store managers, and provide ongoing coaching and mentorship.
- Foster a culture of accountability, teamwork, and excellence.
- Conduct performance reviews and provide constructive feedback to help store teams grow and succeed.
- Mediate and resolve conflicts or issues that may arise among staff or between stores.
Communication & Reporting:
Act as the main point of contact between the corporate office and the stores under your supervision.
- Provide regular reports on store performance, challenges, and successes to the leadership team.
- Ensure all company policies, updates, and initiatives are effectively communicated and implemented at the store level.
Qualifications:
- Proven experience as an Area Manager, District Manager, or in a similar multi-unit leadership role within the restaurant or retail industry.
- Strong business acumen with a solid understanding of P&L management, labor control, and inventory management.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to motivate and inspire teams to achieve goals.
- A problem-solver with a strong ability to make data-driven decisions.
- Flexibility to travel frequently within the assigned area.
- A positive, energetic, and fun-loving attitude that aligns with the Hooray Chicken brand.
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