Training Specialist

3 days ago

San Fernando, Central Luzon, Philippines Connext Global Solutions Inc Full time ₱1,200,000 - ₱2,400,000 per year

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for an Training Specialist who will be working with Connext's Client in the United States of America.

What's in it for you?

  • Competitive compensation
  • Perfect Attendance Bonus
  • Life insurance
  • HMO Insurance
  • Great company culture
  • 25% Night Differential
  • Annual Increase
  • Mid- Year Bonus

What is the job?

The Training Specialist is responsible for designing, delivering, and evaluating training programs that equip Care Advocates and support teams with the knowledge and skills to deliver exceptional member experiences. The role focuses on developing training materials, facilitating engaging sessions, and ensuring alignment with healthcare compliance standards and organizational goals. This position supports ongoing learning through onboarding, refresher training, and targeted skill development.

Responsibilities:

  • Conducts training needs assessments with Team Leaders and Quality Analysts to identify skill gaps and development areas.
  • Designs and updates training materials, job aids, and learning modules aligned with compliance and business goals.
  • Facilitates engaging virtual and in-person sessions on healthcare plans, call handling, compliance, and member support.
  • Tracks and evaluates training effectiveness to improve knowledge retention and performance.
  • Coaches and supports new hires during onboarding, nesting, and transition phases.
  • Collaborates with operations and quality teams to ensure training reflects current policies, procedures, and member expectations.

Qualifications:

  • At least 2 years of experience in training, learning and development, or healthcare/BPO coaching roles.
  • Strong facilitation, communication, and presentation skills.
  • Knowledge of adult learning principles, instructional design, and healthcare/BPO processes.
  • Skilled in preparing training materials, tracking performance metrics, and using digital training tools.
  • Able to adapt training delivery to diverse learning styles and organizational needs.
  • Collaborative and organized, with experience in e-learning design and familiarity with healthcare compliance requirements (HIPAA, Medicare).

Be part of a growing global team that values innovation, collaboration, and professional growth. Apply today and take the next step in your career with Connext

  • Training Specialist

    3 days ago

    San Fernando, Central Luzon, Philippines Connext Full time ₱900,000 - ₱1,200,000 per year

    TheTraining Specialistis responsible for designing, delivering, and evaluating training programs that equip Care Advocates and support teams with the knowledge and skills to deliver exceptional member experiences. The role focuses on developing training materials, facilitating engaging sessions, and ensuring alignment with healthcare compliance standards and...

  • Customer Support for Premium IT Account

    2 weeks ago

    San Fernando, Central Luzon, Philippines TalentSync Training and Development Full time ₱600,000 - ₱1,200,000 per year

    We are seeking a talented and dedicated Customer Support Specialist to join our dynamic team in Pampanga Central Luzon. As a Customer Support Specialist, you will play a crucial role in providing high-quality support and solving complex issues for our premium IT clients. This full-time position offers an attractive salary and the opportunity to be part of a...

  • Senior Training Specialist

    2 weeks ago

    San Fernando, Central Luzon, Philippines Sutherland Full time ₱1,200,000 - ₱2,400,000 per year

    Responsibilities:As a Trainer, you will deliver and evaluate soft & technical skills training on all aspects of client training.You are also expected to:Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.Establish and maintain communication with clients and/or team...

  • Implementation Specialist

    4 weeks ago

    San Fernando, Central Luzon, Philippines Right Fit Advisors Full time

    Implementation Specialist (Backoffice – Real Estate Accounting) role at Right Fit AdvisorsAbout the role:We are seeking an Implementation Specialist (Backoffice) to support our Real Estate Accounting & Recruiting tools. This role is highly client-facing and requires strong communication skills, technical aptitude, and a background in accounting,...

  • HR Specialist

    24 hours ago

    San Fernando, Central Luzon, Philippines P&B Valises et Compagnie, Inc. Full time ₱480,000 - ₱960,000 per year

    OverviewWe are seeking a dedicated and detail-oriented HR Specialist to join our Human Resources Department. The HR Specialist will support various HR functions, including recruitment, employee relations, training, compensation and benefits, and compliance. This position plays a crucial role in ensuring that our workforce remains engaged, productive, and in...

  • Treasury Specialist

    2 weeks ago

    San Fernando, Central Luzon, Philippines SupportNinja Full time ₱30,000 - ₱60,000 per year

    Work Setup: Hybrid(Sometimes needs to travel to Hideout at The Hideout in Clark, Pampanga/Sanctum at The Sactum in Quezon City 2-3 times/month)Equipment: Company ProvidedThe Treasury Specialist is responsible for maintaining a company's financial stability by managing cash flow, processing transactions, and ensuring accurate financial records. Key duties...

  • Account Specialist

    7 days ago

    San Fernando, Central Luzon, Philippines JOB CONNECT RESOURCES INC. Full time ₱200,000 - ₱300,000 per year

    COMPANY: ABOT LENDINGLOCATION: SAN FERNANDO, PAMPANGAAn account specialist manages client relationships or accounting tasks, focusing on financial accuracy, client support, and sales growth.SALARY: MANILA RATEFREE ACCOMODATIONFREE MEALS AND LOAD ALLOWANCE (BREAKFAST, LUNCH ,DINNER)1500 MOTOR REPAIR MAINTENCANCE ALLOWANCE A MONTH1K INCENTIVES FOR SUCCESFUL...

  • Senior Onboarding Specialist

    24 hours ago

    San Fernando, Central Luzon, Philippines Sysgen RPO, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Position: Sr. Accounts Analyst/Sr. Onboarding SpecialistAbout the RoleWe're looking for an experienced Senior Onboarding Specialist who will play a key role in ensuring the smooth transition of new clients into our accounting and bookkeeping systems. You'll collaborate closely with Client Managers to manage onboarding processes, refine workflows, and ensure...

  • Organization Development Specialist

    3 days ago

    San Fernando, Central Luzon, Philippines Advanced Energy Industries, Inc. Full time $70,000 - $120,000 per year

    About Advanced EnergyAdvanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our...

  • Financial Support Specialist

    2 weeks ago

    San Fernando, Central Luzon, Philippines Connext Global Solutions Inc Full time $40,000 - $60,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Financial Support Specialist who will be working with Connext's Client in the United...