Process Excellence Lead

1 week ago

Ormoc City P, Philippines Virtual Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per year
Description

We are looking for a PMO Process Excellence Lead (PE Lead) to drive organizational efficiency and continuous improvement. Using Lean, Six Sigma, and other proven methods, this role streamlines operations, reduces waste, and optimizes workflows across departments. The PE Lead partners with teams to identify gaps, design solutions, and implement strategies that boost productivity, improve quality, and foster a culture of continuous improvement, keeping the organization agile and competitive.

Key Responsibilities

Responsibilities:

  • Lead and facilitate cross-functional teams to identify and implement process improvement initiatives aimed at increasing efficiency, reducing waste, and improving overall operational performance.
  • Develop and maintain a comprehensive process mapping system that documents current processes, identifies bottlenecks, and highlights opportunities for improvement.
  • Design, implement, and monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and ensure alignment with organizational goals.
  • Collaborate with department heads and senior management to prioritize process improvement projects based on potential impact, resource availability, and strategic importance.
  • Utilize Lean, Six Sigma, and other continuous improvement methodologies to drive process optimization projects from inception through to successful completion.
  • Oversee the development and delivery of process excellence training programs to build organizational capability and embed a culture of continuous improvement.
  • Facilitate the adoption of new technologies and automation tools that support process improvement and operational excellence initiatives.
  • Conduct post-implementation reviews for completed projects to assess outcomes, quantify benefits realized, and identify lessons learned for future process improvement efforts.
Skills, Knowledge & Expertise
  • At least 8 years in a BPO or shared services/captive setup performing a similar function.
  • Leaders from a manufacturing environment may be considered if their experience aligns with the requirements (cross-functional process reviews and efficiency improvements).
  • Strong presentation abilities suited for all organizational levels.
  • Lean Six Sigma Yellow Belt with proven process excellence experience; Green or Black Belt is a plus.
  • Out-of-the-box thinker who can challenge the status quo.
  • Initially an individual contributor role, with potential to expand based on project demand and success.
About Virtual Staffing Solutions

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

  • Quality and Process Excellence Lead

    6 days ago

    Cebu City P, Philippines Wipro Full time ₱1,500,000 - ₱2,500,000 per year

    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

  • Quality and Process Excellence Lead L4

    4 weeks ago

    Cebu City, Philippines Wipro Full time

    Quality and Process Excellence Lead Lead process excellence initiatives, drive improvement projects, and ensure governance for large engagements in a fast‑paced environment. Apply Six Sigma, Lean, and Kaizen tools to standardize and optimize processes, maintain profitability, and mitigate CSAT risks. Responsibilities Drive benchmarking and best‑practice...

  • Quality and Process Excellence Lead L2

    5 days ago

    Cebu City, Philippines Wipro Full time

    Join to apply for the Quality and Process Excellence Lead L2 role at Wipro Role Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into...

  • Senior Process Excellence Lead

    2 days ago

    PHL - Quezon City - Chateau Ridiculous, Philippines TaskUs Full time $90,000 - $120,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Business Process Excellence Lead

    2 days ago

    Quezon City, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per year

    Work Arrangement: Permanent, Full-timeShift:Night shift Work Set Up:Hybrid (3 days onsite, 2 days remote)Conduct thorough analysis on existing business processes to identify inefficiencies, bottlenecks, and areas of improvement. Utilize data-driven insights and performance metrics to assess process effectiveness and identify opportunities for optimization....

  • Quality and Process Excellence Lead L4

    1 week ago

    Cebu City, Central Visayas, Philippines Wipro Limited Full time ₱60,000 - ₱180,000 per year

    Job Title: Quality and Process Excellence Lead L4 Req Id: City: Cebu State/Province: Cebu State Posting Start Date: 10/16/25 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

  • IT Process Excellence

    2 days ago

    Makati City, National Capital Region, Philippines EastWest Bank Full time ₱1,200,000 - ₱3,600,000 per year

    About the JobLocation: Makati CityCorporate Title: Senior Assistant Manager to Senior ManagerWork Arrangement: HybridOur Information Technology team is looking for experienced professionals to join us in Makati City with the role of IT Process Excellence & MIS Officer.In this role, you will drive IT process improvements, manage service delivery metrics, and...

  • Process Excellence Head

    2 days ago

    Ormoc - Chinatown, PH Virtual Staffing Solutions Full time ₱1,200,000 - ₱3,600,000 per year

    Department Shared Services Employment Type Full Time Location Ormoc - Chinatown, PH Workplace type Onsite Key Responsibilities Skills, Knowledge & Expertise About Virtual Staffing Solutions We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and...

  • Process Excellence Engineer

    13 hours ago

    Parañaque P, Philippines FAST LOGISTICS Full time ₱900,000 - ₱1,200,000 per year

    The Process Excellence Engineer is responsible for analyzing, designing, and improving business processes to enhance efficiency, reduce costs, and increase productivity. This role involves monitoring key performance indicators, implementing Lean Six Sigma and other process improvement methodologies, and driving automation and digital transformation...

  • Process Excellence Consultant

    4 weeks ago

    Cebu City, Philippines Stark Asia Solutions Inc. Full time

    Employment Type: Full-time | Individual Contributor About the Role We are seeking a highly analytical and results-driven Process Excellence Consultant to drive continuous improvement initiatives across business operations. The ideal candidate will have a solid foundation in Lean Six Sigma principles , strong problem-solving skills, and a track record of...