Supply Chain Administrator

4 hours ago

Pasig, National Capital Region, Philippines Satellite Office Full time ₱600,000 - ₱1,200,000 per year

OUR VISION

To be a successful house of iconic brands offering our customers unique and special experience time and time again. With clearly defined brand strategies we will support the success of our brands with strong centres of excellence.

OUR PURPOSE

We will be a valued business by our customers and our people and make a positive difference in the communities in which we operate and the environment in which we live.

OUR VALUES

Respect, Honesty, Integrity, Customer Centric, Innovative, Passionate

POSITION OBJECTIVE

  • Oversee on time product (B2B and B2C) deliveries across all the client's brands
  • Ensure SLAs are being reviewed and met across transport & stores
  • Provide supportive daily KPI reporting to the Supply Chain team and business
  • Ensure inbound shipment compliance and visibility for both internal and external stakeholders

Key Responsibilities and Duties (Principal Accountabilities)

KEY DECISION MAKING IN THIS ROLE

  • Provide daily reporting to support supply chain operations and critical path compliance.
  • Proactively managing any delays and communicating to key stakeholders.
  • Directing any SLA compliance risks to the correct stakeholder to ensure corrective action is taken and closing out any issues.

DAILY DC OPERATIONS

  • Understand group critical path & stock flow in conjunction with the distribution team – support with reporting on the status of critical path across all brands and ensure WH teams are aware of inbound & outbound requirements.

STORE DELIVERY OPERATIONS

  • Oversee "final mile" transport to stores, after stock has been despatched
  • Drive store receiving compliance through comprehensive reporting
  • Assist stores with visibility of upcoming range month deliveries via reporting

LOCAL TRANSPORT 

  • Review monthly KPI/SLA reporting with transport providers to ensure on time delivery for each brands range month 

COMMUNICATION AND LIAISON 

  • Effective communication of distribution activity status to merchandise departments and team as required 
  • Effective communication and collaboration with 3PL partners on operational issues and forecasts 
  • Ensure customer service issues (online) are being rectified within 

KPI DATA INTEGRITY AND COMPLIANCE 

  • Drive solutions and liaise with IT department and 3PLs on data integrity issues 
  • Identify any reporting gaps or improvement opportunities 
  • Support team and business with ad hoc reporting requirements

Knowledge, Skills and Experience Required

Experience: 

  • Previous experience in a logistics role in a retail environment an advantage
  • Sound understanding of store delivery operations

Attributes:

  • Knowledge of the Microsoft suite of packages, solid working knowledge of Excel – formulas, pivot tables etc 
  • Experience in DC operating procedures 
  • Ability to forge and maintain good working relationships both with the business and external partners 
  • Ability to meet deadlines

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