Program and Community Coordinator

4 days ago

Manila, National Capital Region, Philippines WellAtSea Full time ₱104,000 - ₱130,878 per year

About Us:
WellAtSea Limited is dedicated to providing exceptional service to our clients, ensuring their needs are met through effective portfolio management and client engagement. We are seeking a dynamic Accounting Associate to join our team and manage client portfolios, oversee service delivery, and coordinate internal and external communications.

Job Description:

The Program and Community Coordinator will manage client portfolios and ensure the delivery of services in alignment with service-level agreements. This role involves overseeing client engagement, portfolio management, coordinating with internal teams, and providing timely progress reports.

Key Responsibilities:

  • Coordinate all client engagements in collaboration with the Project Team Lead.
  • Manage client portfolios to ensure effective communication and service delivery.
  • Address client requests, initiatives, and platform concerns promptly.
  • Facilitate communication between clients for vessel call scheduling.
  • Lead weekly and/or monthly meetings, including preparing PowerPoint presentations and documenting meeting minutes.
  • Coordinate client schedules and arrange meetings as required.
  • Assist in managing office programs and maintaining a monthly or quarterly initiatives calendar.
  • Collaborate with the Rewards Management team to facilitate the utilization of rewards in the Shop.
  • Generate monthly and/or quarterly reports based on agreed-upon client requirements.
  • Extract necessary data from platforms for reports and surveys.
  • Oversee communications and poster creation for initiatives.
  • Develop timelines and engagement plans in conjunction with the Team Lead.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, Communications, Psychology, Fresh Graduate or a related field.
  • Proven experience in project management, client management, or a similar role.
  • Strong organizational and multitasking skills with a keen attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office, especially PowerPoint and Excel.
  • Ability to work collaboratively with cross-functional teams.
  • Experience in data analysis and report generation.
  • Creative problem-solving skills and the ability to handle multiple projects simultaneously.

What We Offer:

  • Competitive salary
  • A supportive and dynamic work environment.
  • Flexible working hours and arrangements.

How to Apply:

  • Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and why they are a good fit for this role. Please send your application to with the subject line "Program and Community Coordinator Application - [Your Name]".

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