Operations Training
2 weeks ago
APEX Manning is expanding its 2026 operations and is looking for a dynamic Operations Training & Development Officer to design, deliver, and evaluate training programs for our frontline operations roles — Team Leaders, Merchandiser Coordinators, Admin Coordinators, Site Coordinators, and Merchandisers.
You will play a key role in ensuring operational excellence, manpower deployment readiness, and process compliance across all branches.
Key Responsibilities
- Training Design & Delivery: Develop and deliver training modules covering APEX standards, manpower deployment, distribution/product availability, promo implementation, pricing control, shelving/planogram adherence, merchandising execution, DTR & WER processing, scorecard/dashboard reporting (Power BI), and incident reporting.
- Training Evaluation: Assess the effectiveness of training through post-training audits, store checks, and feedback from supervisors.
- Manpower Deployment Readiness: Train leaders on HC allocation, shift planning, and contingency coverage, especially during peak seasons.
- Documentation & Reporting: Maintain accurate training records, progress dashboards, and compliance reports.
- Continuous Improvement: Recommend updates to modules based on operational feedback and emerging client requirements.
Qualifications
- Bachelor's degree in Business, HR, Operations Management or related field
- At least 3 years of experience in training, operations supervision, or manpower deployment in FMCG/Retail/Field operations
- Strong facilitation and communication skills
- Knowledge of scorecards and dashboards (Power BI preferred)
- Ability to travel to branches nationwide for training sessions
What We Offer
- Competitive salary package with allowances
- Opportunity to shape and standardize training across a growing national operation
- Work closely with APEX senior management in driving 2026 plans and beyond
How to Apply
Submit your updated resume and cover letter to [ or JobStreet link] with the subject line: "Application – Operations Training & Development Officer"
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