Business Analyst

13 hours ago

Ortigas, Philippines Actionlabs IT Services Full time ₱864,000 - ₱1,740,000 per year

Tasks of the Business Analyst will include the following:

Strategic Planning & Engagement

  • Support the phased rollout of EDRMS as outlined in the departmental rollout plan.
  • Engage with departmental sponsors and focal points to confirm pre-work, site structures, and readiness for rollout.
  • Support the kick-off meetings and wrap-up sessions with department sponsors and focal points.

Business Process Analysis

  • Review existing SharePoint sites and departmental file plans to develop baseline site structures.
  • Analyze workflows for records declaration, disposition, and site governance.
  • Document business requirements for site libraries, folder structures, and permission models.

Design & Implementation

  • Design and validate workflows for site creation, metadata tagging, and record lifecycle management.
  • Coordinate with the Records Management team to ensure alignment with institutional standards.
  • Support configuration of read-only transitions for legacy sites and go-live handovers.
  • Design SharePoint sites to ensure alignment with record lifecycle management.

Technical Support & Administration

  • Configure SharePoint Online sites, libraries, lists, and permissions in alignment with approved site structures.
  • Administer SharePoint features such as content types, retention labels, and site policies to support EDRMS requirements.
  • Assist in implementing and testing Power Automate workflows for document lifecycle and approvals.
  • Support integration of SharePoint with third-party tools.
  • Troubleshoot technical issues related to site provisioning, workflows, and permissions; coordinate with IT for escalations.
  • Monitor site performance, storage, and adoption metrics; propose improvements for usability and efficiency.
  • Maintain technical documentation (configurations, workflows, issue logs, resolution steps) and provide knowledge transfer to departmental focal points as needed.

Adoption and Change Management

  • Assist in EDRMS training on Records Management and SharePoint.
  • Support departmental briefings, workshops, and coaching sessions to ensure adoption and compliance.
  • Monitor rollout progress through reports and monthly check-ins with focal points.

Documentation & Reporting

  • Maintain documentation of rollout activities, site structures, and stakeholder feedback.
  • Provide input into high-level solution designs and change requests related to EDRMS features.
  • Track and report on rollout milestones, risks, and mitigation strategies.

Requirements and Qualifications (Education & Work Experience)

The Senior Business Analyst (Technical) is required to have the following qualifications, skills, and experience:

  • Minimum 5 years of experience in business analysis, preferably in records management or SharePoint-based systems.
  • Strong understanding of digital records lifecycle, retention policies, and metadata governance.
  • Experience with AO 4.08 or similar institutional records frameworks.
  • Proficiency in workflow design, documentation, and stakeholder coordination.
  • Familiarity with tools such as AvePoint Products, Power Automate, and SharePoint Online.

Job Type: Fixed term

Contract length: 12 months

Pay: Php75, Php80,000.00 per month

Work Location: In person

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