Quality Supervisor

2 weeks ago

Province of Agusan del Sur, Caraga, Philippines TaskUs Full time ₱500,000 - ₱1,000,000 per year

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People

First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What

We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.

We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People

First. What does a Quality Supervisor do? Think of yourself as someone who provides performance enforcement, mentorship, guidance, and career development advice to TaskUs' Quality Analysts.

Imagine yourself going to work with one thing on your mind: to supervise the performance of Quality Analysts (QAs) and ensure their compliance with processes. Your tasks center on supporting QAs in analyzing and resolving client issues and concerns, which include the execution of escalation procedures. As a Quality Supervisor, you will:

  • Mentor, guide, and help develop a career path for Quality Analysts;
  • Implement, oversee, and enforce escalation channels in accordance with mutually agreed-upon procedures;
  • Lead a high-performing team to build problem-solving, critical thinking, analytical, and technical skills;
  • Establish ambitious but realistic team goals;
  • Work with direct reports on plans for executing and measuring progress and sharing results; and
  • Identify actionable insights, offer recommendations, and shape team's strategy.

Do you have what it takes to become a Quality Supervisor? Requirements:

  • At least 2 years of relevant people management experience within or beyond the BPO space.
  • Ability to think strategically and solve problems through creative means
  • Background in providing constructive feedback and implementing corrective action plans
  • High-level understanding of customer confidentiality standards
  • Passion for developing the skills and know-how of team members
  • Experience in mediation and conflict resolution techniquesHow

We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.

Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances.

Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL

  • Area Supervisor

    3 days ago

    Province of Agusan del Sur, Caraga, Philippines BREADTALK 333 FOODS INC Full time $104,000 - $130,878 per year

    An Area Supervisor is responsible for overseeing the operations, sales, and staff performance of multiple locations or branches within a specific geographic region. This role is crucial for ensuring that all locations align with company goals, maintain operational efficiency, and achieve financial targets.Job Description:Management: Overseeing the day-to-day...

  • FRESTA Team Leader

    2 weeks ago

    Province of Surigao del Sur, Caraga, Philippines Prince Retail Group of COmpanies Full time ₱150,000 - ₱300,000 per year

    About usTo date, Prince has rebranded to become PRINCE HYPERMART and is known to be a one–stop shop known for its wide variety of affordable Grocery/Supermarket, General Merchandise, and Department Stores items with various added services for customers in town. Thriving on a strong commitment to serve the Filipino market, Prince continues to offer...

  • maintenance supervisor

    2 weeks ago

    Province of Palawan, Mimaropa, Philippines Sunlight Hotels and Resorts Full time ₱800,000 - ₱1,200,000 per year

    Maintenance Supervisor Job Description Example/Sample/Templatemaintenance supervisor's job description will contain the following duties, tasks, and responsibilities, which they are expected to perform as listed below:Ensure all regulatory obligations relating to carrying out operational duties are completed in consultation with the environmental manager as...

  • Assistant Store Supervisor

    6 days ago

    San Jose del Monte, Central Luzon, Philippines BEBANG ENTERPRISE INC Full time ₱20,000 - ₱240,000 per year

    Job description:Key Responsibilities:Assist the Store Supervisor in managing the day-to-day operations of the restaurant.Supervise team members during shifts, ensuring excellent customer service and food quality.Lead by example in delivering outstanding service and adhering to company standards.Assist with employee scheduling, training, and performance...

  • Laboratory Supervisor

    2 weeks ago

    Province of Nueva Vizcaya, Cagayan Valley, Philippines SGS Full time ₱500,000 - ₱1,000,000 per year

    Laboratory Supervisor / Junior Operation Executive Geochemistry (Based in Nueva Vizcaya, Didipio)Full-timeWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a...

  • Operations Supervisor

    3 days ago

    Province of Siquijor, Central Visayas, Philippines beBeeLeadership Full time ₱60,000 - ₱80,000

    Job DescriptionThe primary objective of this role is to lead a team to achieve sales and profitability targets, customer satisfaction, and food safety standards.Develops and implements effective leadership strategies to drive business growth and meet objectives.Maintains high customer satisfaction by ensuring food quality, safety, and cleanliness standards...

  • Exceptional Customer Service Representative

    4 days ago

    Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱18,000 - ₱25,000

    Customer Service Specialist Job DescriptionThis is a summary of the job. We're seeking a customer service specialist to join our team.About the RoleMaintain and improve customer satisfaction through effective communication, empathy, and problem-solving skills.Key Responsibilities:Answer inbound calls and respond to customer inquiries in a timely and...

  • Senior CAD Coordinator

    2 weeks ago

    Province of Palawan, Mimaropa, Philippines beBeeArchitectural Full time ₱900,000 - ₱1,200,000

    Job Description:As a key member of our technical team, you will play a vital role in ensuring the success of architectural and construction projects. Your expertise in coordinating with project teams, supervising CAD teams, and reviewing plans will be crucial in delivering high-quality results.You will work closely with the project manager to resolve...

  • Lead Tax Specialist

    4 days ago

    Province of Palawan, Mimaropa, Philippines beBeeTaxProfessional Full time ₱600,000 - ₱850,000

    Job SummaryWe are seeking an experienced Tax Supervisor to lead our tax practice area and deliver quality tax services. This role requires strong leadership skills, technical expertise in US taxation principles, and excellent communication skills. Key Responsibilities Manage multiple operations of the tax practice area to deliver quality tax services....

  • Senior Customer Experience Director

    4 days ago

    Province of Palawan, Mimaropa, Philippines beBeeLeadership Full time ₱850,000 - ₱1,050,000

    Lead Client Service TeamsThis is a leadership role responsible for overseeing the delivery of consistent quality customer service experiences in high-volume, fast-paced client service environments.Main Responsibilities:Forecast, plan and report on team performance to meet performance targetsCommunicate effectively with representatives and membersManage daily...

  • R&D Packaging Supervisor

    2 weeks ago

    San Jose del Monte, Central Luzon, Philippines Prime Global Corporation Full time ₱33,000 - ₱35,000 per year

    The R&D Packaging Supervisor is responsible for assisting in packaging innovation, development, and optimization efforts to support product launches and sustainability initiatives. This role involves supervising the end-to-end packaging process, from concept development to commercialization, ensuring that packaging solutions meet technical, regulatory, and...

  • R&D Packaging Supervisor

    2 weeks ago

    San Jose del Monte, Central Luzon, Philippines PRIME GLOBAL CORPORATION Full time $104,000 - $130,878 per year

    The R&D Packaging Supervisor is responsible for assisting in packaging innovation, development, and optimization efforts to support product launches and sustainability initiatives. This role involves supervising the end-to-end packaging process, from concept development to commercialization, ensuring that packaging solutions meet technical, regulatory, and...