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Customer Service Representative
2 weeks ago
BRIGHTON MACHINERY CORPORATION promotes a great and competitive working environment, committed to a high standard of services, alongside exciting events that engage employees for their work-life balance.
Preferably near or living in Parañaque City
Be our partner in progress and enjoy the following benefits:
- Travel Opportunities
- HEALTH CARD upon regularization
- 15 available Leave Credits upon regularization
- Whole year filled with exciting activities such as Training Programs (local and international), Team Building, Monthly celebration/activity, Sportsfest, Christmas Parties, etc.
Job Summary
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be handling inquiries, resolving issues, and providing exceptional service via phone, email, chat, or in-person. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Your goal is to ensure customer satisfaction and maintain strong client relationships.
Qualifications
- Preferably with any Bachelor's degree
- With previous customer service experience is an advantage
- Strong verbal and written communication skills
- Proficient with basic computer systems and customer service software (e.g., CRM tools)
- Ability to stay calm under pressure and handle difficult situations with professionalism
- Strong problem-solving skills and attention to detail
- Ability to work independently and as part of a team
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
