Customer Service Representative

19 hours ago


Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
Customer Service Representative Position

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet our clients' needs.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to resolve complex issues and provide solutions
  • Document customer interactions and update records as necessary

Requirements:

  • High school diploma or equivalent required
  • Excellent written and verbal communication skills
  • Ability to type 20+ words per minute
  • Basic proficiency in Microsoft Office Suite
  • Familiarity with Windows operating systems

Preferred Qualifications:

  • Previous customer service experience
  • Experience working in a call center or similar environment

Benefits:

  • Competitive compensation package
  • Opportunities for career growth and advancement
  • Professional development and training opportunities

Join our team and contribute to delivering exceptional customer experiences



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