Exceptional Customer Service Representative Wanted

23 hours ago

Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱7,500 - ₱9,000

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to clients via phone, email, and chat.

Key Responsibilities:
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Provide product information and make recommendations to clients based on their needs.
  • Collaborate with internal teams to escalate and resolve complex technical problems.
  • Maintain accurate and detailed records of client interactions and resolutions.
Qualifications:
  • Professional English fluency
  • Experience using CRM software (Salesforce)
  • Minimum 3 years of experience in customer service
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
Benefits:

This is an excellent opportunity to develop your skills and advance your career in customer service. You will have the chance to work with a dynamic team and contribute to the success of our clients.

Working Conditions:

This position requires occasional evening or weekend work to accommodate different time zones or meet project deadlines. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we invite you to apply for this position.

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