Project Administrator

Role description

Scope of Work/Responsibilities

Supports the Product Manager and/or Product Delivery Manager in:

• Developing the product delivery plans, tracking progress and status against the plan, and ensuring information requested/provided is up to date.

• Reviewing and understanding the product delivery schedule to determine whether the scope will be delivered within the targets of the product, and providing recommendations to the PM/PDM for improvements.

• Managing relationship with stakeholders at all levels.

• Ensuring the product deliverables are presented in an acceptable state and that the users adopt the product(s) being delivered through adoption and change management (ACM) methodologies and in accordance with the Change Management Framework.

• Closely following up stakeholders' action items to completion in a timely manner.

• Actively tracking risks, assumptions, issues, and dependencies, and taking preventive and corrective measures to bring the product back on-track, including the timely raising of Change Requests.

• Prepare/update weekly status reports, communications and decks for on-demand required deliverables regarding product status

• As needed, draft and work on site templates necessarily needed for product launches, tracking and monitoring

• Coordinating and assisting in the procurement process to ensure timely acquisition of goods and services necessary for product delivery.

• Ensuring the product is guided by ITD's Product Management Framework (PMF) and the Implementing Guidelines for Financial Controls (IGFCs for Special CapEx IT products).

• Facilitate and coordinate the necessary approvals from the Change Advisory Board (CAB) before any product deployment.

• Ensure the product complies with ITD's security standards and guardrails, and facilitate and coordinate the necessary reviews and approvals from the security team.

• Prepares the following:

§ Product Status and Budget Reports

§ Presentation materials and minutes for the product management committee (PMC), product steering committee (PSC), executive steering committee (ESC), Data Committee (ADC), and other pertinent stakeholder meetings; and

§ Artifacts required for health checks, IT attestation, and other product audit exercises;

o Establishes and maintains the product's collaboration site wherein all product documents and records are stored.

o Develops and maintains the resource plan (including resource utilization, renewals, releases, engagements, etc.) and ensures that resource timesheets are up-to-date.

o Transfers knowledge to other personnel as needed.

o May lead a team of Associate and other Senior PA's assigned to a product delivery

Requirement and Qualification (Education & Work Experience)

Education and Work Experience

• Bachelor of Science degree in Engineering, Computer Science or related fields

• 5+ years of Product/Project Management experience demonstrated by a proven track record of success in multiple medium to large IT products (preferably related experience in software solution delivery and/or IT infrastructure/network products)

• 3+ years' experience with SDLC (preferably with experience in using "agile" methods)

• Preferably with experience as IT product administrator or coordinator.

Technical Knowledge

• Knowledge of both theoretical and practical aspects of product/project management, including tools and techniques.

• Demonstrated experience and expertise in planning and monitoring processes for IT capital products, involving system development, integration and implementation.

• Proven experience in product planning, risk and issue management, and people management.

• Experience with delivering knowledge/content management systems is an advantage.

• Hands-on experience in site design, communications, and creative media is an advantage.

• Experience in working with technical teams and driving initiatives/work across multiple areas from solution development perspective.

Soft Skills

• Demonstrated great leadership skill since this role is expected to lead a team of other PA's

• "Getting things done" attitude by following through on the assigned tasks with a great deal of autonomy while ensuring achievement of quality results

• Ability to manage competing priorities on an ongoing basis, preferably in negotiating priorities and resolving conflicts

• Strong analytical, detail-oriented, creative problem-solving, and communication skills (written and oral) with the ability to work within a diverse cultural environment.

Certification (if applicable)

• May either be PMP, PRINCE2, AgilePM, or CITPM certified

Skills

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.