Sr. HRSS Specialist

1 hour ago

Makati City, National Capital Region, Philippines OpenText Full time ₱144,000 - ₱600,000 per year

Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
A Sr. HR Benefits Specialist (Philippines Benefits) plays a crucial role in providing efficient and adequate human resources support to employees, managers, and other HR functions within an organization. They are often the first point of contact for a wide range of HR inquiries and transactional processes, ensuring smooth HR operations and a positive employee experience.

What The Role Offers

  • Process HR transactions efficiently, including: New hires, transfers, promotions, and terminations; Employee data updates; Benefits enrollment and administration; Leave management; and Payroll inquiries and data entry.
  • Maintain accurate employee records (both digital and physical) and utilize HR Information Systems (HRIS) to manage inquiries efficiently. Ensure data integrity through audits and assist with implementing HR technology.
  • Collaborate with HR functions, IT, and external vendors to resolve complex issues and escalate sensitive matters as needed. Ensure compliance with company policies and labor laws.
  • Generate HR reports for audits and operational needs, and contribute to process improvement. Provide excellent customer service while maintaining confidentiality. Participate in team meetings to enhance skills.

What You Need To Succeed

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 5 years of solid experience in HR shared services.
  • Proficient in HR Information Systems (SAP, Oracle, ADP, etc.) and case management software.
  • Strong skills in Microsoft Office Suite (Excel, Word, Outlook).
  • Significant HR Operations experience as a senior leader, particularly in Benefits Administration.
  • Demonstrated success in Process Improvement initiatives, ideally related to benefits, resulting in streamlined processes.
  • Strong capabilities in Stakeholder and Project Management.
  • Clear leadership presence and command.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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