Supervisor - Team Lead for Financial Billing account

2 days ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱540,000 per year

Job opening: Team Leader | Pure On-site arrangment

Target onboarding date: Nov 17

Main Qualifications

  • Bachelor's degree preferred.
  • Minimum of 2 years experience in a supervisory role within the BPO industry.
  • Preferably with Billing experience.
  • Background in banking, finance, insurance, or US mortgage servicing is a plus
  • Proficient in Microsoft Office (especially Excel & PowerPoint)
  • Strong verbal and written communication skills
  • Confident with excellent negotiation and leadership abilities

Key Responsibilities

  • Supervise a team of 12–20 mortgage specialists
  • Track daily performance and share updates, tips, and action plans to meet SLAs
  • Foster a positive and productive team culture through coaching and recognition
  • Oversee pipeline management to ensure daily targets are achieved
  • Collaborate with cross-functional teams including Quality Assurance and Performance Management
  • Conduct regular coaching sessions and team huddles to align on goals and updates
  • Serve as a Subject Matter Expert (SME) and provide guidance on complex scenarios
  • Identify trends and share insights with leadership for process improvements
  • Develop strategies and timelines to meet operational goals
  • Train and mentor team members to enhance their skills and performance

Job Types: Full-time, Permanent

Pay: Up to Php45,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • May I know your highest educational attainment:
  • How long is your team lead experience handling financial account?.
  • Current location:
  • Please provide your active email address:
  • Are you unemployed?

Experience:

  • Team Lead: 2 years (Required)
  • Billing Team lead: 1 year (Required)

Language:

  • English (Required)

Location:

  • Cebu City (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

  • Team Supervisor- Lead the largest Billing and Financial campaign

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱540,000 per year

    The Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team regarding loan...

  • Team Leader- Billing and Financial account

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱540,000 per year

    Job Title: Team LeadStart date: ASAPLocation: CebuAccount: FinancialWork arrangement: Return to officeShift: GraveyardRecruitment process: HR Interview, Assessment and Final InterviewMain Requirements: -At least 2nd year in college with no back subjects. -Must have at least 2 years of solid Team Lead experience in BPO International set-up. -Amenable to start...

  • Billing Team Supervisor – 30K Sign-On Bonus

    5 days ago

    Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time ₱420,000 - ₱540,000 per year

    We're looking for a results-driven Team Supervisor to join Moder Solutions Inc. in Cebu If you have a strong background in billing, customer service, and leadership, especially within the contact center, BFSI, or mortgage space, we want to hear from you. What You'll Be DoingSupervise and guide a team of 12–20 mortgage analystsMonitor team performance,...

  • Team Lead

    2 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱275,000 - ₱450,000 per year

    Position: Team Leader - Billing AccountLocation: 1Nito Tower, Archbishop Reyes Ave, Lahug, Cebu City | Pure ONSITEJob Description:Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence,...

  • Accounting Supervisor

    7 days ago

    Cebu City, Central Visayas, Philippines GOH Management Inc Full time ₱900,000 - ₱1,200,000 per year

    We are seeking an experienced and dynamic Accounting Supervisor to join our growing team at GOH Management Inc' in Cebu City, Cebu. As Accounting Supervisor, you will play a vital role in overseeing the day-to-day financial operations and reporting for the company. This is a full-time position that offers the opportunity to work in a collaborative and...

  • Team Lead

    1 week ago

    Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Job SummaryThe Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team...

  • Accounting Team Lead

    1 week ago

    Cebu City, Central Visayas, Philippines Smartsourcing Full time ₱900,000 - ₱1,200,000 per year

    Step up where precision meets leadership and guide the accounting engine behind smarter businessHi We're Smartsourcing, and we're on the lookout for a detail-loving, team-guiding, all-things-finance-pro Accounting Team Lead to join our growing crew—full-time and on-site. If you're fluent in payables, receivables, and turning chaos into clean...

  • Highly Competitive Team Leaders for BILLING ACCOUNT

    2 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱540,000 per year

    About the RoleWe're seeking a dynamic Operations Supervisor to lead a team of mortgage processing professionals. This role is ideal for someone with strong leadership skills, a passion for coaching, and a commitment to delivering high-quality service in a fast-paced BPO environment.Key ResponsibilitiesSupervise a team of 12–20 mortgage specialistsTrack...

  • Team Leader/ Financial Account

    2 days ago

    Cebu City, Central Visayas, Philippines RSD Human Resource Management Consultancy Full time ₱720,000 - ₱7,080,000 per year

    Qualifications:Need at least 2 years experience as team lead for Financial account.At least 2 years completed in collegeJob Type: Full-timePay: Up to Php59,000.00 per monthBenefits:Health insuranceLife insurancePaid trainingExperience:Team lead for Financial Sccount: 2 years (Preferred)Work Location: In person

  • Healthcare Billing Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Full time $15,000 - $30,000 per year

    Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Billing Specialist, you will be catering to all billing inquiries from patients and doctors, processing payments, and...