E-Commerce Manager
5 days ago
Key Responsibilities
- Manage daily operations of e-commerce platforms (website, Lazada, Shopee, Zalora, TikTok Shop).
- Plan and execute online merchandising, ensuring accurate product listings, pricing, and promotions.
- Drive digital marketing initiatives (SEO, social media, paid ads, influencer campaigns) to grow traffic and sales.
- Achieve sales targets by monitoring KPIs such as GMV, AOV, and conversion rates.
- Ensure a seamless customer journey, from browsing to checkout, delivery, and after-sales service.
- Coordinate with logistics and warehouse teams to optimize order fulfillment and returns.
- Analyze e-commerce performance data to recommend improvements and new strategies.
- Lead and develop the e-commerce team while managing external vendors and marketplace partners.
- Oversee secure payment systems and compliance with Philippine e-commerce regulations.
- Innovate by adopting new fashion retail trends such as live selling, personalization, and loyalty programs.
Qualifications
- Bachelor's degree in Marketing, Business, or related field; with at least 5 years of e-commerce management experience in fashion retail.
- Strong background in digital marketing, online merchandising, and multi-platform operations (Lazada, Shopee, Zalora, TikTok Shop, website).
- Proven track record in achieving sales targets and analyzing e-commerce KPIs to drive growth.
- Leadership skills with experience managing teams, vendors, and marketplace partners.
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