
Senior Customer Service Representative
7 days ago
Qualifications:
- Proven customer service experience in both voice and non-voice support, preferably in a BPO or contact center
- Excellent communication skills, both verbal and written
- Strong typing skills and familiarity with chat or email platforms
- Effective time management and multitasking abilities
- High attention to detail and commitment to quality service
- Proficiency in CRM software and other support tools
- Experience handling escalations or technical support tickets
- Knowledge of customer service KPIs and service-level agreements
Mandaluyong Site: 22nd Floor, Robinsons Cybergate Center 3, Pioneer Street, Cybergate Complex, Mandaluyong City.
To know more about us, you may visit Global Strategic Recruitment Facebook.
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Life insurance
Work Location: In person
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