Customer Care Representative

2 weeks ago

Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time $70,000 - $120,000 per year

Customer Service Representative (Retail for AU partner)

Job Type:
Full-time, Day Shift (AU)- (Weekends off)

About the Role

We have partnered with a company with a vision to provide businesses, organizations and individuals

Australia-wide with competitively priced high-quality office furniture and interior solutions. You will be joining a fast-growing online division responsible for providing post-sales support to new and existing customers and managing orders by liaising with all internal stakeholders.

As a Customer Service Representative you will play a key role in ensuring a seamless customer experience handling inquiries, resolving issues, and coordinating with teams to deliver efficient and reliable service.

This role is also open to fresh graduates who are eager to learn and grow in a dynamic environment.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human

potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do – 'To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared

Vision 'to transform through connection'. We believe this is where the strength of Cooee and our partnerships lie – in having clarity and conviction in purpose.

What you'll be working on:

● Liaise with customers for post-sales enquiries, including delivery updates and taking product and

service feedback.

● Communicate with customers and suppliers for any warranty claims regarding products.

● Administrative and support services.

● Coordinate with the warehouse regarding shipment of goods and any inventory issues.

● Maintain a strong and positive relationship with all customers, and ensure swift fulfilment of all

customer needs.

● Keep an eye on order status and keep customers updated

● Use our internal systems (Freshdesk, W3APP, Shopify) and keep records up to date

● Assisting senior project managers with the preparation, compilation and presentation of larger

commercial fit-out projects.

● Keep a professional, helpful, and positive tone in all customer interactions

● Work with suppliers to sort out issues and manage warranty claims

● Stay on top of open tasks and follow through without needing a lot of hand-holding

What we're looking for:

● Open to fresh grads or up to 5 years' experience in customer service (retail/sales)

● Strong English communication skills, both written & spoken

● Confident with MS Office & spreadsheets

● Solutions-driven mindset

● Friendly, proactive, and great at building relationships

● Organized multitasker who thrives in a team or independently

● Flexible and ready to take on new challenges

Preferred but not required

● Experience in online retail, sales, shipping, or logistics

● Familiarity with CRM tools (e.g., Freshdesk, Shopify)

● Background in working with Australian clients

Job Type: Full-time, Day Shift

  • Onsite (Makati Office): 2nd Floor, Vicente Madrigal Building Ayala Avenue, Makati City

  • Customer Care Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Toyota Shaw Inc. Full time ₱180,000 per year

    Toyota Shaw Inc. is hiring a Full time Customer Care Representative role in Pleasant Hills, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: MorningSaturday: MorningExpected salary: ₱18,000 per month

  • Care Customer Service Representative

    1 week ago

    Marikina City, National Capital Region, Philippines beBeeCustomer Full time $25,000 - $50,000

    Job SummaryWe are seeking a highly skilled support professional to join our team as a Care Customer Service Representative. This role requires excellent communication skills and prior experience in providing timely and accurate support via various channels.

  • Customer Care Representative

    3 hours ago

    Makati City, National Capital Region, Philippines Ria Money Transfer Inc. Full time ₱312,000 - ₱348,000 per year

    Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.  With over 600,000...

  • Customer Care Representative

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines San Miguel Corp. Full time

    Select how often (in days) to receive an alert:Title: Customer Care Representative - Social Media ManagementLocation:Ortigas, Pasig (ACD0), PHDate: Apr 11, 2025REQUIREMENTS:Graduate of any four-year courseAbove average written and verbal communication skillsWilling to work in shifting scheduleWilling to work onsite (Mandaluyong City)Proven experience in...

  • Customer Care Representative

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines San Miguel Corporation Full time

    OverviewTitle: Customer Care Representative - Local Service DeskLocation: Mandaluyong City (ABK0), PHWork Base: HOC - Mandaluyong CityDate: Aug 7, 2025Description: CSR serves as the single point of contact and central reception for all computing concerns and inquiries . He/Sheshall also handle escalation, monitoring, and client feedback...

  • Health Care Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines InLife Health Care Full time ₱70,000 - ₱120,000 per year

    Graduate of any 4-year college course, medical allied (preferred).Experience in insurance / HMO and value-adding services preferred.Good communication, coordination, and negotiation skills.With BPO experience handling healthcare account is an advantage but not required.Okay for project-based employment.Work assignment: Meralco Avenue, Ortigas Pasig CityCan...

  • Customer Service Representative

    4 days ago

    Makati City, National Capital Region, Philippines ActionLabs IT Services Phils. Corp Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionActionLabs IT Services Phils. Corp. offers a wide range of services including Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, and Enterprise Solutions. We are the leading Authorized Service Partner (ASP) for well-known global brands. Our commitment is to provide top-tier support...

  • Healthcare Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱350,000 - ₱450,000

    Healthcare Customer Service RepresentativeWe are seeking an experienced Healthcare Customer Service Representative to join our team. This role involves providing exceptional customer service to patients over the phone, scheduling appointments, verifying insurance coverage, and maintaining accurate patient records.Responsibilities:Schedule...

  • Customer Care Associate

    7 days ago

    Marikina City, National Capital Region, Philippines Lead Logistics Innovations, Inc. Full time ₱180,000 - ₱200,000 per year

    Customer Care AssociateThe Customer Care Associate acts as the frontline liaison between LLII and GADC (McDonald's Philippines), handling customer inquiries, complaints, orders, cancellations, and shipment tracking to ensure satisfaction and loyalty. The role supports and guides Customer Care Representatives, coordinates with internal departments, and...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines Siemens Mobility Full time

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. At Siemens Healthineers, our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all...