Customer Care Representative

3 days ago

Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱336,000 per year

We're looking for driven Customer Care Representatives to support one of the world's leading meal-kit brands right here in Bridgetowne, Quezon City.

This is your chance to build a rewarding career with a company that values people, service, and growth. Enjoy a competitive salary, solid benefits, and a vibrant, inclusive work culture.

Location:

Onsite – Bridgetowne, Quezon City

Shift:

Graveyard Shift (Full-Time | Permanent)

Compensation Package:

  • PHP 25,000 Basic Salary
  • PHP 3,000 Non-Taxable Allowance
  • 10% Night Differential

Job Responsibilities:

  • Serve as the first point of contact for customer inquiries via calls, email, or chat
  • Build rapport with customers by providing friendly, efficient, and professional support
  • Investigate and resolve concerns or complaints with empathy and problem-solving skills
  • Achieve performance metrics and contribute to overall team success
  • Represent the brand in a positive and engaging manner

Qualifications:

  • At least High School Graduate
  • Minimum 1 year of BPO experience in an international voice account
  • Excellent communication skills in English
  • Willing to work onsite in Quezon City
  • Open to graveyard shifts

Hiring Process:

  • Virtual Interview (Home)
  • Online Assessment (Home)
  • Final Interview (Onsite or Virtual)

Perks & Benefits:

  • HMO coverage on Day 1
  • Free HMO for 1 dependent after 1 year
  • Life Insurance starting Day 1
  • Long Service Bonus:
  • 0.5x Basic Salary after 1 year
  • 1x after 2 years
  • 1.5x after 3 years
  • 2x after 4+ years
  • Paid training and development programs
  • Clear career growth opportunities
  • Supportive and inclusive team environment

Ready to Apply?

Send your resume to:

Or message via Viber:

Job Types: Full-time, Permanent

Pay: From Php28,000.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Language:

  • English (Preferred)

Work Location: In person

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