
Lead Administrator
3 days ago
Wipro Manila, National Capital Region, PhilippinesJoin or sign in to find your next job
Join to apply for the Lead Administrator - L1 role at WiproWipro Manila, National Capital Region, Philippines4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features. The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations. Job description:Role PurposeThe purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations.
DoProvide support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to system requirements to ensure a highly scalable and extensible solution. Conduct technology capacity planning by reviewing current and future requirements. Leverage new features of underlying technologies for smooth database and application/platform functioning.
Strategize & implement disaster recovery and backup/recovery plans. Manage the day-to-day operations of the tower
Troubleshoot issues, conduct root cause analysis, and develop fixes. Plan and manage upgrades, migration, maintenance, backup, installation, and configuration. Review technical performance and optimize for efficiency.
Develop shift rosters and create/update SOPs and operational manuals. Provide weekly status reports to stakeholders. Use technology to develop Service Improvement Plans (SIP) through automation.
Team ManagementResourcingForecast talent needs, hire, and train team members. Talent ManagementEnsure onboarding and training, build internal talent pools, promote diversity. Performance ManagementSet goals, conduct reviews, and provide feedback.
Employee Satisfaction and EngagementLead engagement initiatives, track satisfaction, and recognize employees. DeliverablesOperations of the towerSLA adherence, knowledge management, CSAT, risk mitigation. New projects
Timely delivery, avoid unauthorized changes, no escalations.Mandatory Skills: Cisco Routing and Switching.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro, an end-to-end digital transformation partner. Join us to realize your ambitions. Applications from people with disabilities are explicitly welcome.Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information TechnologyIndustriesIT Services and IT Consulting
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