
F&B Supervisor
7 days ago
JOB RESPONSIBILITIES:
- Support the development of SOPs, service workflows, and staff training materials.
- Participate in the onboarding, and training of F&B staff
- Ensure outlets are compliant with local health, safety, and hygiene regulations.
- Supervise daily F&B operations across all outlets, ensuring service excellence and operational efficiency.
- Lead and motivate the F&B team to deliver outstanding service in line with brand standards.
- Monitor staff performance and provide ongoing coaching and development.
- Ensure cleanliness, maintenance, and overall readiness of F&B areas.
- Handle guest feedback professionally and resolve service issues promptly.
- Report directly to the Group F&B Director on operational progress, team performance, and guest satisfaction.
- Support implementation of directives from the Group F&B Director to maintain consistent brand quality.
- Collaborate with other departments (culinary, housekeeping, front office) to ensure seamless guest experiences.
- Assist in preparing reports, shift summaries, and performance metrics as needed.
JOB QUALIFICATIONS:
- Minimum 2–3 years of experience in a supervisory role within the F&B department in a hotel.
- Prior experience in a pre-opening hotel environment is highly desirable.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of food safety regulations and hospitality best practices.
- Ability to work under pressure and manage a diverse team.
- Proficient in POS systems and MS Office Suite.
Job Type: Full-time
Benefits:
- On-site parking
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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