F&B Supervisor

7 days ago

Quezon City, National Capital Region, Philippines Sotogrande Katipunan Hotel Full time $104,000 - $130,878 per year

JOB RESPONSIBILITIES:

  • Support the development of SOPs, service workflows, and staff training materials.
  • Participate in the onboarding, and training of F&B staff
  • Ensure outlets are compliant with local health, safety, and hygiene regulations.
  • Supervise daily F&B operations across all outlets, ensuring service excellence and operational efficiency.
  • Lead and motivate the F&B team to deliver outstanding service in line with brand standards.
  • Monitor staff performance and provide ongoing coaching and development.
  • Ensure cleanliness, maintenance, and overall readiness of F&B areas.
  • Handle guest feedback professionally and resolve service issues promptly.
  • Report directly to the Group F&B Director on operational progress, team performance, and guest satisfaction.
  • Support implementation of directives from the Group F&B Director to maintain consistent brand quality.
  • Collaborate with other departments (culinary, housekeeping, front office) to ensure seamless guest experiences.
  • Assist in preparing reports, shift summaries, and performance metrics as needed.

JOB QUALIFICATIONS:

  • Minimum 2–3 years of experience in a supervisory role within the F&B department in a hotel.
  • Prior experience in a pre-opening hotel environment is highly desirable.
  • Strong leadership, communication, and interpersonal skills.
  • In-depth knowledge of food safety regulations and hospitality best practices.
  • Ability to work under pressure and manage a diverse team.
  • Proficient in POS systems and MS Office Suite.

Job Type: Full-time

Benefits:

  • On-site parking
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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