
F&B Operations
1 day ago
F&B Operations & Marketing Supervisor
Job Summary:The F&B Operations & Marketing Supervisor is responsible for supervising restaurant operations during late hours while also managing marketing efforts, especially for events and customer engagement. This role ensures smooth day-to-day operations, high service quality, and effective promotion of the restaurant's offerings to drive revenue and guest satisfaction.
Key Responsibilities:
F&B Operations (Restaurant Supervision)
- Oversee restaurant operations from 5:00 PM to 1:00 AM, ensuring smooth service and adherence to company standards.
- Supervise staff, assign duties, and ensure excellent customer service.
- Monitor cleanliness, food safety, and compliance with hygiene regulations.
- Handle customer concerns and resolve service issues efficiently.
- Ensure proper cash handling, daily sales balancing, and reporting.
- Coordinate with the kitchen and bar team for seamless service flow.
- Develop and execute marketing promotions and campaigns to boost sales.
- Handle inquiries for reservations, events, and catering services.
- Coordinate with event organizers, suppliers, and partners for special functions.
- Manage social media postings, updates, and event promotions.
- Track customer feedback and provide insights for service and marketing improvements.
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