F&B Operations

1 day ago

Mandaluyong City, National Capital Region, Philippines Lancaster Group Full time $104,000 - $130,878 per year
Job Title:

F&B Operations & Marketing Supervisor

Job Summary:

The F&B Operations & Marketing Supervisor is responsible for supervising restaurant operations during late hours while also managing marketing efforts, especially for events and customer engagement. This role ensures smooth day-to-day operations, high service quality, and effective promotion of the restaurant's offerings to drive revenue and guest satisfaction.


Key Responsibilities:
F&B Operations (Restaurant Supervision)
  • Oversee restaurant operations from 5:00 PM to 1:00 AM, ensuring smooth service and adherence to company standards.
  • Supervise staff, assign duties, and ensure excellent customer service.
  • Monitor cleanliness, food safety, and compliance with hygiene regulations.
  • Handle customer concerns and resolve service issues efficiently.
  • Ensure proper cash handling, daily sales balancing, and reporting.
  • Coordinate with the kitchen and bar team for seamless service flow.
Marketing & Events
  • Develop and execute marketing promotions and campaigns to boost sales.
  • Handle inquiries for reservations, events, and catering services.
  • Coordinate with event organizers, suppliers, and partners for special functions.
  • Manage social media postings, updates, and event promotions.
  • Track customer feedback and provide insights for service and marketing improvements.

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