Australian Account

2 weeks ago


Taguig, National Capital Region, Philippines Talentbuzz Full time ₱312,000 - ₱336,000 per year

We are seeking a seasoned Agent to provide comprehensive customer service support to our Australian clientele during day shift hours.

The Role Involves:

  • Handling general customer inquiries and requests for account/service maintenance.
  • Educating customers on product and service details.
  • Resolving customer concerns and maintaining strict adherence to client protocols.

Required Skills & Experience:

  • Customer Handling: Demonstrated ability to empathize with, control, and pacify difficult or irate customers.
  • Efficiency: Excellent multi-tasking skills, including managing customer interactions, utilizing resources, and completing documentation under strict deadlines.
  • Experience: A minimum of six months of prior call center experience is essential.

Job Type: Full-time

Pay: Php25, Php28,000.00 per month

Benefits:

  • Health insurance
  • Paid training

Application Question(s):

  • Do you have at least 6mos experience in BPO Setting?

Work Location: In person


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