Australian Account
2 weeks ago
We are seeking a seasoned Agent to provide comprehensive customer service support to our Australian clientele during day shift hours.
The Role Involves:
- Handling general customer inquiries and requests for account/service maintenance.
- Educating customers on product and service details.
- Resolving customer concerns and maintaining strict adherence to client protocols.
Required Skills & Experience:
- Customer Handling: Demonstrated ability to empathize with, control, and pacify difficult or irate customers.
- Efficiency: Excellent multi-tasking skills, including managing customer interactions, utilizing resources, and completing documentation under strict deadlines.
- Experience: A minimum of six months of prior call center experience is essential.
Job Type: Full-time
Pay: Php25, Php28,000.00 per month
Benefits:
- Health insurance
- Paid training
Application Question(s):
- Do you have at least 6mos experience in BPO Setting?
Work Location: In person
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