Customer Service Manager
1 week ago
Responsibilities Lead and manage the customer service team to ensure high-quality service delivery. Develop and implement customer service policies and procedures. Handle escalated customer inquiries and complaints effectively. Monitor performance metrics and prepare reports for management. Train and mentor team members to enhance skills and performance. Qualifications Educational Qualifications: Bachelor's degree in business administration or related field. Experience Level: 1-3 years of experience in customer service management or similar roles. Skills and Competencies: Strong customer service expertise, scheduling proficiency, problem-solving abilities, account management skills, and technical proficiency. Working Conditions: Primarily office-based with occasional remote work opportunities; may involve some evening or weekend shifts. Qualities and Traits: Excellent communication skills, strong leadership capabilities, empathy, and adaptability. #J-18808-Ljbffr
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Valenzuela, Philippines Petriliam Blac Corporation Full time ₱312,000 - ₱336,000 per yearA call center team leader manages contact center team and administrative tasks, including customer service, and contact center operations. Ensures that sales goals are met and that customers receive good service.Job Description:Manage administrative tasks: Ensure that administrative tasks are completed efficiently and in compliance with policiesManage...
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Customer Support
4 days ago
Valenzuela, Philippines Lay Erty Full time ₱150,000 - ₱250,000 per yearKey Responsibilities & DutiesHandle customer inquiries through phone, email, or in-person, providing accurate information about products, services, lead times, and order status.Process and monitor customer orders, ensuring accuracy and timely delivery in coordination with production and logistics teams.Assist in preparing quotations, proposals, and order...
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Logisitics Coordinator
2 weeks ago
Valenzuela, Philippines Topserve Service Solutions, Inc. Full timeShare Job Description Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Coordinate and manage logistics operations to ensure efficient flow of goods. Maintain accurate records of inventory and shipments. Analyze data to optimize logistics processes and reduce costs. Serve as a liaison between suppliers, transportation...
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Human Resources and Admin Services Manager
1 week ago
Valenzuela, Philippines *Gomeco Metal Corporation Full timeOverview Gomeco Metal Corporation is seeking an experienced and strategic Human Resources and Admin Services Manager to join our growing team in our Malinta Valenzuela City, Metro Manila office. This is a full-time, permanent role offering great opportunities for career development. Responsibilities Overseeing all human resources processes and functions,...
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Service Advisor
7 days ago
Valenzuela, Philippines Premiumbikes Corporation Full time ₱200,000 - ₱400,000 per yearAccepts all request for motorcycle repairs and prepares job order.Collects service coupon for all motorcycle units under warranty or free service as defined by the suppliers per motorcycle brand and ensure proper accomplishment thereof in order to collect from suppliers.Handles all warranty claims to customer and must coordinate it properly to...
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Client Service Representative
1 week ago
Valenzuela, Philippines Sapient Global Services Full timeJoin to apply for the Client Service Representative role at Sapient Global Services 4 days ago Be among the first 25 applicants Join to apply for the Client Service Representative role at Sapient Global Services Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in...
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BP Service Advisor
1 week ago
Valenzuela, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱250,000 - ₱500,000 per yearBASE OFFICE: FORD BALINTAWAKPerforms job functions consistent with the corporate vision and mission statements and the core values of the company.Undertakes personalized and interactive customer reception and customer care by:checking details about customer concerns, information about the vehicle submitted for service, and service historychecking validity of...
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Customer Support Team Leader
1 week ago
Valenzuela, Philippines Livelyhood Enterprises Corporation Full timeResponsibilities Provide strong leadership to the customer support team, fostering a positive and motivated work environment Oversee the daily operations of the support team, ensuring efficient handling of customer inquiries, issues and escalations Develop and implement customer support policies and procedures Monitor customer support representatives’...
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Customer Relations Supervisor
1 week ago
Valenzuela, Philippines Global Excellence Motors, Inc. Full time1. Supervises Customer Relations services in accordance with company and plant/manufacturer guidelines and standards. 2. Administrative Supervision. 3. Updating and Maintaining of customers data. 4. With one (1) year customer relation experience in Automotive industry is an advantage. Work Location: Dalandan, Valenzuela City Scope of Work: Valenzuela and...
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Marketing Professional
1 week ago
Valenzuela, Philippines Toyota North EDSA Service Center Full time $104,000 - $130,878 per yearCollege Graduate/ Undergraduate with Sales ExperienceSales Experience in the automotive industry is an advantageKnowledgeable in Sales and Marketing; Customer Service oriented and has good communication skills.Benefits:Additional leaveCompany Christmas giftCompany eventsFree parkingHealth insuranceLife insuranceOpportunities for promotionPromotion to...