Housekeeping Officer
5 days ago
Required minimum level of Education: Graduate of BS HRM or Hospitality Management
.
- Handle incoming job requests and daily expenses for housekeeping operations.
- Supervise housekeeping personnel in maintaining cleanliness in designated areas.
- Assist in developing and implementing policies and procedures for efficient housekeeping operations.
- Coordinate assessment, scheduling, and execution of work requested by Property Management Officers (PMOs) related to housekeeping and cleanliness.
- Assign duties and tasks to team members based on operational requirements.
- Conduct regular inspections to maintain overall cleanliness and tidiness.
- Ensure the availability and proper use of cleaning supplies and equipment.
- Prepare and maintain records, and documents, and report housekeeping-related activities and issues.
- Collaborate with customers, suppliers, and contractors to coordinate housekeeping activities.
- Serve as the primary point of contact for residents' concerns and inquiries regarding housekeeping matters.
- Coordinate with other departments to ensure smooth operations and efficient service delivery.
- Conduct regular performance evaluations and provide feedback to the housekeeping staff.
- Investigate and resolve any guest or customer complaints or concerns related to housekeeping.
- Generate weekly and monthly reports on Housekeeping activities, including progress, challenges, and recommendations.
- Undertake assigned duties and emergency tasks as required.
Job Type: Full-time
Benefits:
- Paid training
- Pay raise
Work Location: In person
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