Customer Service Representative

1 week ago

Mactan, Philippines Eclaro Full time ₱18,000 - ₱26,000 per year

Job description

ECLARO: A quick Summary

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.

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Job Summary

As part of Team, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Qualifications

Requirements

  • High school diploma
  • Customer service experience is a plus
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening/comprehension skills
  • Professional and courteous
  • Customer oriented

Open Positions

  • Customer Service Representative
  • Technical Support Representative
  • Sales Representative

Additional Benefits

  • Account-based incentives and bonuses
  • Night differential pay
  • Overtime and holiday pay
  • Government-mandated benefits
  • HMO coverage

Interview Process

  • Account Creation and Pre-screening
  • Initial Interview
  • Harver Assessment

Final Interview

Job Types: Full-time, Permanent

Pay: Php17, Php28,000.00 per month

Benefits:

  • Paid training

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Late shift
  • Night shift
  • Overtime

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Job Types: Full-time, Permanent, Fixed term, Temporary, Fresh graduate

Pay: Php18, Php26,000.00 per month

Job Types: Full-time, Permanent, Fixed term, Fresh graduate

Language:

  • English (Preferred)

Work Location: In person

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