Merchant Support

Role OverviewAs a Merchant Acquisition Officer, you won't just beacquiring merchants— you'll be owning the growth of a key segment of our business. You'll think beyond sales targets to shape acquisition strategies, influence internal teams, and deliver an excellent merchant onboarding experience that reflects our values and regulatory responsibilities.Key...

DUTIES AND RESPONSIBILIIESReconciliation of Merchant Statements:Reconcile the merchant statement of account (SOA) with the payment advice sent to the Treasury to ensure accurate and timely remittance of sales transactions.Investigate and resolve any discrepancies between the merchant's statement and the payment advice.Ensure that payments are made net of the...

Reconciliation of Merchant Statements:Reconcile the merchant statement of account (SOA) with the payment advice sent to the Treasury to ensure accurate and timely remittance of sales transactions.Investigate and resolve any discrepancies between the merchant's statement and the payment advice.Ensure that payments are made net of the company's MDR and other...

Full Time PositionOnsite (Ortigas, Pasig City)Night ShiftPosition SummaryThe Onboarding Support Specialist plays a critical role in the successful activation of new merchant accounts. This position supports the onboarding process by performing detailed data entry, coordinating underwriting documentation, retrieving reports, and serving as a liaison during...

Job Purpose•Responsible for supporting the growth of revenue, sales and market share through the accreditation, onboarding, and management of Payment Facilitator, Merchant Service Providers (MSPs), Third-Party and Independent Sales Organizations (ISOs), Aggregators, and special merchant channels•Provides operational, administrative, and project execution...

Key Responsibilities:1.Client Acquisition & Relationship Management:Develop and implement a sales strategy to acquire new merchant clients within the enterprise sector.Cultivate long-term relationships with new and existing enterprise customers to ensure customer satisfaction and retention.Act as the primary point of contact for medium to large-scale...

Job Description:Generate leads through online channels, fieldwork, referrals, and eventsConduct outbound calls and in person meetings with merchant owners and managers to pitch services and close dealsManage the entire merchant acquisition process, including follow-ups, contract signing, onboarding, and compliance checksCollect, review, and upload merchant...

Account ManagementHandle higher tier accounts & build strategic relationship with SMB partner merchants based on trust and respectCommunicate with partners to understand their needs and explain partnership valueGrow partners' business and revenue through offering marketing promos and expansion.Identify and understand partners' business needs to be able to...

The KYC and KYB Specialist will be conducting the customer due diligence and Risk Assessment of all types of merchants, third parties associated with the company. He/she will play the essential role in ensuring the good reputation of Veritas Pay and must have the analytical power to help the other related department decide with whom Veritas Pay should/...

The Role: Program Duration: 12 MonthsAbout the Program: GFG LEAD is our client's leadership development initiative. It is designed to cultivate a pool of future-ready business leaders who will help scale their inclusive fintech offerings across lending, payments, insurance, and ecosystem services.This 12-month rotational program immerses selected...