Customer Service Representative

4 days ago

Quezon City, National Capital Region, Philippines nXscaleSolutions Full time ₱150,000 - ₱250,000 per year
nXscale provides flexible outsourcing solutions for startups and scaleups. We partner with global companies to help them build teams and scale operations.
Join our Satellite TV & Entertainment Account and enjoy amazing perks, career growth, and a dynamic team environment. What you'll do
  • Handle inbound customer service calls related to TV and entertainment services
  • Assist with billing inquiries, technical issues, and service upgrades
  • Deliver high-quality support and ensure customer satisfaction
  • Maintain accurate documentation of each interaction
Who you are
  • At least a High School Graduate
  • With at least 6 months of BPO international voice experience
  • Strong English communication and interpersonal skills
  • Amenable to work on-site in Quezon City
  • Willing to work on shifting schedules, weekends, and holidays
We are an equal opportunity recruiter and employer and value diversity most at nXscale. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The nXscale Referral Program is still open Give your friends the chance to work in a global startup. Refer friends here:
#nxscale #recruitment #recruitmentph #recruitmentagency #recruitmentlife #remotework #remoteworking #remoteworklife #openrecruitment #onlinejobs #onlinejobsearch #jobph #jobphilippines #hiringph #hiringnow #hiringalert #workfromhome  #wfh #wfhph #wfhsetup #virtualassistant #virtualassistantph #startup #startupbusiness #startuplife #startupphilippines #startupph We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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