Level 2 IT Support Engineer

Position: Technical Support Level 1Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Night Shift (aligned with US hours)Qualifications:At least 1 year technical support and customer service experienceExperience with Zendesk and Microsoft OfficeMust possess excellent verbal and written communication skillsMust possess a...

OverviewThis is a Hybrid position. You must live within a 1-hour commute of our office. After onboarding, a hybrid schedule is based on availability, based on your location.The position hours are 9 am – 6 pm Eastern Standard Time (New York City time zone).Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?...

Position: Technical Support Level 3Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Mid Shift (aligned with UK hours)Qualifications:Minimum 3 years of technical/application support and customer service experienceSQL experience required.NET experience desirableAWS & Azure hosting experience preferredExperience working with...

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

Functional Overview:A Network Support Engineer is responsible for ensuring that IT services meet agreed-upon performance levels. They monitor service performance, identify issues, and implement corrective actions to maintain high levels of service availability and quality.Duties and Responsibilities:Monitor service performance: Use monitoring tools to track...

Job Title:System EngineerJob Description:We are seeking a skilled System Engineer to manage, support, and enhance our IT infrastructure. The role involves designing, implementing, and maintaining systems to ensure optimal performance, security, and reliability.Responsibilities:Install, configure, and maintain servers, networks, and IT systems.Monitor system...

Property Engineers are our in-house maintenance resource, and the "secret sauce" to speed up time-to-resolve, decrease spend per work order, and increase resident satisfaction. Due to the remote nature of our American Avenue management, our PEs are likely the only human representative of the fund that residents will ever interact with. Given their potential...

loud Engineer· Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).AWS CLOUD Engineer4 years of experience; AWS DevOps Engineering - CSP, Troubleshooting, SecurityAt least 4 years of working experience in cloud operations, managing cloud-based infrastructure, and deploying cloud services.Proficiency...

Assist in the design and layout of electrical systems including power distribution, lighting, fire alarm, telecommunications, and low voltage systems.Develop electrical plans and construction documents using Autodesk AutoCAD and Revit software.Perform electrical load calculations, circuiting, and equipment sizing under the guidance of senior engineers.Ensure...

Job Summary:We are looking for a motivated and detail-oriented Entry-Level Systems Engineer to join our IT team. This role is ideal for recent graduates or those with up to 2 years of experience in systems administration, infrastructure, or IT support. You will assist in maintaining, configuring, and monitoring our company's IT systems and infrastructure,...