Customer Service Representative

2 days ago


Pulong Santa Cruz, Calabarzon, Philippines TTEC Full time ₱15,000 - ₱25,000 per year

Your potential has a place here with TTEC's award-winning employment experience. As a Seasonal Customer Service Representative in support of working onsite in Santa Rosa, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Santa Rosa, Monday to Friday from 10am to 3pm at 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.

What You'll be Doing

Do you have a passion for technology and helping others? In this role, you'll work to resolve technical requests or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

Answer incoming communications from customersConnect and resolve issues with customers using voice, email and chat

What You Bring to the Role

Open to candidates who completed senior high school or have two years of collegeRequires 6 months of customer service or BPO experience for high school graduatesRecognize, apply and explain your product or service knowledgeComputer experienceCandidates should be willing to work within Santa Rosa, Laguna

What You Can Expect

Get Php 15,000* Completion Bonus (terms and conditions apply)A seasonal account with a 3 to 5-month contractSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values 

Visit for more information.

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to the team leader. You'll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.



  • Pulong Santa Cruz, Calabarzon, Philippines Afni, Inc. Full time ₱150,000 - ₱250,000 per year

    Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Sta. Rosa, Laguna. In this role, you'll be using your customer interaction skills to deliver excellent customer service. QualificationsAt least 12 months BPO experience handling international account.At least high school diplomaWith strong communication skills...


  • Pulong Santa Cruz, Calabarzon, Philippines FAST LOGISTICS Full time ₱150,000 - ₱250,000 per year

    The Customer Service Representative provides responsive and effective customer support by handling inquiries, resolving issues, processing orders, and maintaining accurate records. Ensures customer satisfaction through clear communication, product knowledge, and collaboration with internal teams, while adhering to company policies and procedures.Candidates...


  • Pulong Santa Cruz, Calabarzon, Philippines Ximex Delivery Express Full time ₱240,000 - ₱264,000 per year

    QualificationsMale or FemaleFluent in EnglishWith work experience related to Logistics IndustryComputer Literate / FlexibleAbility to stay calm when customers are stressed or upsetExperience working with customer support – chat, inbound, outboundJob Description:Pick up and Delivery MonitoringProviding Reports and updates to ClientsTracking and Monitoring...


  • Pulong Santa Cruz, Calabarzon, Philippines Asurion Full time

    The Customer Service Representative is responsible for acting as a liaison between customers and the Company. Provide product/services information and resolve any emerging problems that customers might face with accuracy and efficiency.Key Accountabilities:Manage large amounts of incoming calls.Identify and assess customers' needs to achieve...


  • Pulong Santa Cruz, Calabarzon, Philippines Rocket Station Full time ₱150,000 - ₱250,000 per year

    Key Responsibilities:- Respond to customer inquiries through chat, phone, or email- Troubleshoot product/service issues and resolve concerns- Process orders, refunds, or service requests using client systems- Escalate complex issues to the appropriate teams- Log all interactions in the CRM/ticketing system accurately Qualifications:- 1–2 years of...

  • Customer Care

    4 days ago


    Pulong Santa Cruz, Calabarzon, Philippines Business Service Group Full time ₱150,000 - ₱250,000 per year

    **MUST live relatively close to Sta. Rosa, Laguna**We are looking for someone who enjoys working with people and providing excellent service. In this role, you will support property owners, tenants, and staff by handling calls, resolving concerns, and ensuring a smooth experience for everyone.If this sounds like you, please submit your resume, we'd love to...


  • Pulong Santa Cruz, Calabarzon, Philippines ZLab International Full time ₱250,000 - ₱600,000 per year

    Job descriptionGenerate Leads for Z lab Products and Services – from sourcing and turning it into SalesDetermining customer needs and buying potentialsConduct regular telemarketing: Send mail proposals, Client Visit, Product Presentation, and Selling to new and Existing ClientsWorking effectively to expand customer base.Provide management with activity and...


  • Pulong Santa Cruz, Calabarzon, Philippines [JP Conversion] Receivable Management Services (HK) Ltd Full time ₱600,000 - ₱1,200,000 per year

    We are hiring Cantonese speaking customer services representatives for providing accounts receivable management services to our Asian Markets. The incumbent will work in our office at Santa Rosa, Laguna the Philippines.Job Responsibilities:Communicate with customers via emails and phone callsNegotiate with customers for achieving highest return possible...


  • Pulong Santa Cruz, Calabarzon, Philippines AllBank (A Thrift Bank), Inc. (formerly Optimum Development Bank, Inc.) Full time ₱250,000 - ₱500,000 per year

    Qualifications:- Graduate of any 4 years Business coursewith at least 1 to 2 years experiencedFast Learner / Flexible / Willing to be trainCan start ASAP and amenable to work in Santa Rosa BranchJob Summary:The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and...


  • Pulong Santa Cruz, Calabarzon, Philippines Mass Markets Full time

    OverviewJoin to apply for the Remote Technical Support Representative role at Mass MarketsMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...