Call Center Customer Service Representative
2 days ago
We are currently seeking enthusiastic and skilled Call Center Agents to join our expanding team in Makati, Metro Manila. We have immediate openings across various exciting campaigns, including:
- Appointment Setting:
Engage with potential clients to schedule appointments for our sales teams. - Sales:
Drive revenue growth by effectively promoting our products and services.
We are particularly excited to announce openings for our ongoing Ramp Campaigns
- Ramp Campaigns:
Join established and successful campaigns with existing processes and a supportive team, allowing you to quickly integrate and contribute to ongoing success.
Responsibilities may include (depending on the campaign):
- Answering inbound calls and assisting customers with inquiries, issues, and requests.
- Making outbound calls to potential clients for appointment setting or sales purposes.
- Providing accurate information about products and services.
- Troubleshooting customer issues and finding effective solutions.
- Meeting and exceeding performance targets related to call handling, sales, or appointment setting.
- Maintaining accurate records of customer interactions and transactions.
- Following established procedures and guidelines.
Qualifications:
- At least
6 months of proven experience
in a call center environment. - Excellent communication skills, both verbal and written, in English.
- Proficiency in basic computer applications.
- Ability to work well independently and as part of a team.
- Must be willing to work in our Makati office.
- Must be able to start ASAP.
-
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