General Administrative Assistant

5 days ago

San Fernando, Central Luzon, Philippines HisWord Business Support Services Inc. Full time ₱400,000 - ₱600,000 per year

Job Responsibilities

  • Monitor CRM daily, spot invoices needing reconciliation, and update records immediately
  • Cross-check invoice data against source documents and flag discrepancies for resolution
  • Follow up with vendors or internal teams on missing invoice details and log all updates in the CRM
  • Handle inbound calls from campaigns, route inquiries, and provide clear, professional assistance
  • Respond promptly to emails, chats, and phone questions with accurate information and a helpful tone
  • Schedule follow-ups, set reminders, and record every action in the CRM to maintain data integrity
  • Post client-supplied content on assigned social media platforms and confirm successful publication

Requirements

  • 1+ year in administrative support, invoicing, or customer service roles
  • Proficiency with CRM systems, basic invoicing workflows, and MS Office or Google Workspace
  • Excellent spoken and written English plus confident phone etiquette
  • Strong attention to detail, organizational skills, and ability to juggle multiple deadlines
  • Familiarity with major social media platforms and basic posting tools
  • Self-starter who follows SOPs, maintains confidentiality, and communicates updates proactively
  • Willing to work the shift schedule required by the client (e.g., UK or US hours)
  • Willing to work full-time on-site in our Angeles City or Clark office

Job Types: Full-time, Permanent

Work Location: In person

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