
General Administrative Assistant
5 days ago
Job Responsibilities
- Monitor CRM daily, spot invoices needing reconciliation, and update records immediately
- Cross-check invoice data against source documents and flag discrepancies for resolution
- Follow up with vendors or internal teams on missing invoice details and log all updates in the CRM
- Handle inbound calls from campaigns, route inquiries, and provide clear, professional assistance
- Respond promptly to emails, chats, and phone questions with accurate information and a helpful tone
- Schedule follow-ups, set reminders, and record every action in the CRM to maintain data integrity
- Post client-supplied content on assigned social media platforms and confirm successful publication
Requirements
- 1+ year in administrative support, invoicing, or customer service roles
- Proficiency with CRM systems, basic invoicing workflows, and MS Office or Google Workspace
- Excellent spoken and written English plus confident phone etiquette
- Strong attention to detail, organizational skills, and ability to juggle multiple deadlines
- Familiarity with major social media platforms and basic posting tools
- Self-starter who follows SOPs, maintains confidentiality, and communicates updates proactively
- Willing to work the shift schedule required by the client (e.g., UK or US hours)
- Willing to work full-time on-site in our Angeles City or Clark office
Job Types: Full-time, Permanent
Work Location: In person
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