Ticketing Assistant= open for fresher- Chat and email,
2 days ago
The Role: We are looking for experienced Online Assistants to support our Travel Account team. Your main role will be to assist customers with their travel needs — including bookings, changes, cancellations, and general inquiries — using popular GDS tools such as Amadeus, Sabre, or Galileo.
You'll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free.
Key Responsibilities:
- Manage travel bookings, rebookings, cancellations, and itinerary updates
- Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately
- Respond to customer inquiries via non-voice channels (chat, email, ticketing)
- Ensure documentation and booking details are updated correctly
- Deliver high-quality service that meets both customer and company standards
Qualifications:
- At least 1 year of hands-on experience with GDS tools (Amadeus, Sabre, Galileo, etc.)
- High School graduate (K-12), college level, or college graduate
- Strong English communication skills (written and verbal)
- High attention to detail and good problem-solving skills
- Must be willing to work onsite on a fixed weekday schedule
What We Offer:
- Weekends off (Work schedule: Monday to Friday only)
- Competitive base salary + performance-based incentives
- Paid training and onboarding
- Clear career development pathways
- Friendly, professional, and supportive work environment
Ready to Apply?
We're actively hiring and conducting interviews. If you have GDS experience and want a stable, weekday-only job in the travel industry — this is your chance.
Apply today and secure your interview slot.
Your journey to a better career starts here.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20, Php23,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Flexible schedule
- Flextime
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Work Location: In person
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