Customer Service Officer

Position SummaryLead and manage daily operations of the Customer Service team, ensuring efficient handling of high-volume enquiries, orders, claims, and complaints across multiple channels. Drive service excellence, mentor team members, and support process improvements.Key ResponsibilitiesLeadership & Team ManagementManage daily operations across Customer...

CORE RESPONSIBILITIES Deliver professional and empathetic customer support Answer customer enquiries within a timely and accurate manner Understand client's needs, build rapport, and foster a positive customer relationship Communicating issues to various departments Create and manage customer orders, service call outs and warranty claims Inform and...

Satellite Office is looking for an experienced and qualified account management coordinator to assist achieving our high growth targets.WHAT WILL BE YOUR MAIN RESPONSIBILITIES?KEY ACCOUNT MANAGEMENTStrengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous mannerAct as an escalation point and a...

About Us: We're a fast-growing startup transforming the car buying experience. Our platform connects car buyers with the right vehicles through a seamless, tech-enabled journey. We're looking for a compassionate, detail-oriented Customer Care Representative who thrives on helping people and delivering exceptional service.What You'll Do:Serve as the first...

A proactive and customer-focused professional responsible for driving successful order finalisation and on-time delivery through outbound communication across the client's Customer Communication Journey.This role focuses on contacting customers at key stages of the post-sale lifecycle to secure full payment, confirm delivery, and ensure every order is...

Primary Purpose of Role The Operations Manager is responsible for: Overseeing the day-to-day operations of the office, ensuring a professional, engaging, and productive work environment. Providing leadership, operational coordination, and people support to ensure the smooth running of the office and an exceptional employee experience. Championing and...

This is a pivotal role that will coordinate, administrate and advocate the digital eLearning  environment, particularly our LMS, within the company and other associated businesses.Work with the Learning and Development team to provide end-to-end administration and support of the LMS and L&D platforms.Key Accountabilities/Responsibilities: • Manage,...

ABOUT US: Design made simple for the modern home. Our passion lies in furniture and design, and it is the fuel that drives our business. We are a family-run company and aim to maintain this as we continue to rapidly grow. We're entrepreneurial. We challenge the status quo, aren't afraid to try new ideas, and we leverage our agile structure to make smart...

Primary Purpose of Role The Planner is responsible for: Setting and maintaining the merchandise and assortment plans for a gender/s and class/s within the team Budgeting, forecasting activities and providing financial analysis to ensure that financial goals and sales targets are met Category and product analysis to define buy quantities Order raising and...

Power Mac Center – Mobile Careis hiring aCustomer Service OfficerResponsibilitiesAssist customers with device assessment, basic troubleshooting, and service intake.Handle inquiries, concerns, and complaints while meeting service targets.Gather and document accurate customer and product details for repairs.Provide an excellent customer experience from...