Senior Application Support Engineer

8 hours ago

Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱900,000 - ₱1,200,000 per year
Job Description

Join our team as an Environments Analyst and leverage your technical expertise to enhance our non-production environments. Be at the heart of innovation and service excellence, driving improvements and building strong partnerships across global teams.

Job Summary:

As an Environments Analyst, you will coordinate and implement the setup of application infrastructure on new non-production environments, including development and various testing phases. You will identify and resolve issues raised against non-production environments, taking end-to-end ownership of user issues. Your role will involve developing and maintaining knowledge of all Equities, F&O, and cash market applications, product sets, and underlying technologies. You will implement improvement activities for processes and tools used by the team, aiming to enhance service quality and availability.

Job Responsibilities:
  • Coordinate and implement the setup of application infrastructure on new non-production environments.
  • Identify and resolve issues raised against non-production environments, taking end-to-end ownership.
  • Develop and maintain knowledge of Equities, F&O, and cash market applications and technologies.
  • Implement improvement activities for processes and tools used by the team.
  • Enhance overall service quality and maximize service availability levels.
  • Build strong relationships with Application Development, Test & Configuration Teams, and global environments teams.
  • Understand client business needs and recommend application services that fit current and future needs.
  • Communicate status clearly and effectively with end users and AD Services manager.
  • Act as the first point of support for application incidents, logging calls and resolving issues.
  • Identify, diagnose, and resolve functional and technical problems through research and analysis.
  • Assist in translating solutions into technical requirements and develop appropriate tools.
Required Qualifications, Capabilities, and Skills:
  • College degree, specialized training, or equivalent work experience.
  • 2 to 5 years of experience in a support role.
  • Strong Unix skills, including good Shell Scripting (minimum 3 years).
  • 2 years of experience with SQL/Sybase.
  • Experience with Enterprise RDBMS (Sybase).
  • Logical approach to problem-solving.
Preferred Qualifications, Capabilities, and Skills:
  • 1 year of Python experience (desirable).
  • Familiarity with quality guidelines, standards, and procedures.
  • Experience as an Application Service Delivery Analyst or Production System Administrator.
  • Understanding of demand-based lifecycle and importance of customer communication.
  • Knowledge of Investment Banking (preferable).
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

  • Senior Application Support Engineer

    4 days ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱2,000,000 - ₱2,500,000 per year

    Job Description Join our dynamic team within the Securities Services technology group at JPMorgan Chase. Unlock your potential by providing critical application support and driving innovation through automation. Be at the forefront of technology support in a growing business area. Job Summary: As an Application Support Engineer at JPMorgan...

  • Windows Application Support Engineer

    2 weeks ago

    Taguig, National Capital Region, Philippines Cognizant Full time ₱900,000 - ₱1,200,000 per year

    OverviewThe Core Windows App Support Engineer will resolve escalated technical issues from L1 service desk related to Outlook, Teams, SharePoint, and Exchange. This expert will provide advanced troubleshooting, configuration, and user support for the core Microsoft 365 productivity and collaboration suite.Key ResponsibilitiesProvide technical support for...

  • Application Design Senior Engineer

    4 weeks ago

    Taguig, National Capital Region, Philippines Schneider Electric Full time

    OverviewJoin to apply for the Application Design Senior Engineer role at Schneider ElectricResponsibilitiesAct as on-site technical lead to support obtaining the required technical information to support the Application and Engineering teams and lead the technical on-site activities through design, installation, deployment and Testing & Commissioning...

  • Application Design Senior Engineer

    4 weeks ago

    Taguig, National Capital Region, Philippines Schneider Electric Full time

    Overview Join to apply for the Application Design Senior Engineer role at Schneider Electric Responsibilities Act as on-site technical lead to support obtaining the required technical information to support the Application and Engineering teams and lead the technical on-site activities through design, installation, deployment and Testing &...

  • Application Developer

    4 days ago

    Taguig, National Capital Region, Philippines WE SUPPORT INCORPORATED Full time ₱1,000,000 - ₱1,200,000 per year

    Job DescriptionWe are looking for a highly skilled Microsoft Azure DevOps Developer to join our team. This role will focus on end-to-end application development and DevOps practices, including database, back-end, and front-end development using the Microsoft platform. You will play a key role in designing, building, and deploying applications, while also...

  • Application Support Engineer

    4 days ago

    Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per year

    Hi,I'm Ishika and I work as Technical Recruiter at Artech. Please find the Job Description below and let me know if you are interested in the same.Job Title: Application Support Engineer (.NET / Power BI) Job Type: WFH - 3 days per week / RTO - 2 days per weekLocation: Taguig and Cebu Position Type: 6 months contractNo. of hours per week: 45Shift Schedule :...

  • Application Support

    4 days ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱70,000 per year

    SQL Application Engineer – Support Role Hybrid Setup (BGC) Midshift Schedule Compensation: Up to ₱70KWe are looking for a SQL Application Engineer to provide support for critical business applications and databases. This position focuses on maintaining system reliability, troubleshooting technical issues, and ensuring smooth daily operations.What You'll...

  • Application Design Senior Engineer

    3 weeks ago

    Taguig, National Capital Region, Philippines Schneider Electric - Global Full time

    Key responsibilities / functions:1. Act as on-site technical lead to support obtaining the required technical information to support the Application and Engineering teams team and lead the technical on-site activities through design, installation, deployment and Testing & Commissioning phase.2. Lead technical discussion and clarification with the customer...

  • L2 Application Support Engineer

    4 days ago

    Taguig, National Capital Region, Philippines KMC Solutions Full time ₱900,000 - ₱1,200,000 per year

    Make your next big career move by applying as KMC Solutions' next TECHNICAL SUPPORT ENGINEER L2The successful candidate must be technically oriented with excellent written skills and as an L2 Technical Support Engineer, they will need to provide advanced technical support to our customers, troubleshooting complex issues, and ensuring prompt resolution. They...

  • Application Design Senior Engineer

    4 days ago

    Taguig, National Capital Region, Philippines Schneider Electric Full time $90,000 - $120,000 per year

    Key responsibilities / functions:1.Act as on-site technical lead to support obtaining the required technical information to support the Application and Engineering teams team and lead the technical on-site activities through design, installation, deployment and Testing & Commissioning phase.2.Lead technical discussion and clarification with the customer...