Senior Website Coordinator

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.

It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

The Senior Website Coordinator in Manila will support web content processes, ensuring content quality, timeliness, and alignment with web best practices. As an experienced, senior-level coordinator, you will also work closely with our Specialists and Managers on ad hoc projects, as well as handle escalations from junior Coordinators and colleagues. The position is open to qualified web administrators, technically savvy specialists, and coordinators with the potential to grow as functional experts in website content coordination.

• Coordinate the day-to-day digital content process; track, prioritize, and manage content workflows to ensure deadlines are met.
• Review and edit content submissions for quality, accuracy, formatting consistency, and brand alignment; ensure all content is approved and up to date.
• Publish and update content on the website in a timely manner, ensuring compliance with web standards and best practices.
• Serve as a key point of contact for website content requests during the European (EMEA) shift; collaborate with marketing colleagues, lawyers, and stakeholders on website updates and requests.
• Support the use and administration of workflow tools and systems (e.g., ServiceNow, web governance tools, cookie compliance, security tools).
• Monitor site performance and usage; prepare regular reports and provide insights based on web analytics.
• Implement SEO keywords and metadata provided by the SEO team or third-party providers.
• Assist with troubleshooting website issues; escalate help-desk tickets and track resolution progress.
• Coordinate and contribute to website-related projects, ensuring smooth execution and frequent status updates.
• Support onboarding and training of colleagues on content management processes, tools, and standards.
• Maintain website policies and procedure documentation.

• Professional-level fluency in business English for live video calls, emails, chats, etc., with managers and other leaders.
• Proven competency in managing projects, expectations, and deadlines.
• Familiar with content marketing, online marketing, SEO, web design, UX (user experience), and UI (user interfaces).
• Hands-on experience with a CMS and basic HTML/CSS.
• Hands-on experience with MS Excel, Word, and PowerPoint.
• Technical tickets (bugs, stories, epics, etc. in Jira or similar) and process documentation.
• Plus, but not required: a university degree in digital technologies; Google tools (GA4, GTM, GSC, etc.).

• Location: Manila Office
• Hybrid work set up
• This role reports to Manager, Web and Digital Manila

The firm may modify and amend this job description at any time in its sole discretion. Nothing herein creates a contract of employment or modifies the at-will nature of employmen