Travel Consultant

We are seeking a skilled and independent Travel Consultant to provide daily travel operations support within a boutique travel business. This is a part-time remote role, ideal for someone with deep GDS knowledge, particularly Sabre, and experience handling air, hotel, and car bookings, including NDC fare content. While the workload will be relatively light (a small number of bookings per day), your capability will directly enhance our ability to support new clients in the region.

Responsibilities

• Manage airfare bookings, ticket issuing, and ticket reissues independently using Sabre, including NDC fare content.
• Handle hotel and car rental bookings and changes in Sabre without assistance.
• Operate independently across the full Sabre workflow, ensuring accuracy and efficiency.
• Support light administrative tasks related to travel documentation and client correspondence.
• Use Tramada as a mid-office system for client invoicing, documentation generation, and recordkeeping.
• Coordinate with the broader travel team to ensure timely processing of all client travel needs.
• Provide short daily support coverage during key operational hours, with flexibility to respond to occasional urgent requests.

Requirements

• Demonstrated experience in Sabre GDS, including NDC content booking and ticketing.
• Strong understanding of fare rules, ticketing procedures, and airline regulations.
• Ability to independently handle hotel and car bookings using Sabre.
• Familiarity with Tramada for mid-office functions such as documentation and invoicing.
• Strong English communication skills, both written and verbal.
• Ability to work independently with a high degree of accuracy.
• Based in the Philippines, available to support Australian business hours for a limited window each day.

Schedule: Monday–Friday, 3:30 PM to 6:30 PM AWST, 15 hours total per week. Salary Offer P15, ,000 gross per month

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Desirable

• Previous experience supporting luxury or boutique travel agencies.
• Understanding of client servicing expectations within high-touch travel environments.
• Experience with light concierge-style services or direct supplier communications.

Software Proficiency

• GDS: Sabre (including NDC content)
• Mid-Office: Tramada
• Communication Tools: Outlook, Slack, Google Workspace
• Documentation: MS Word, Excel, PDF handling

Personal Attributes

• Autonomous: Can work independently and troubleshoot issues without step-by-step guidance.
• Detail-Oriented: Maintains accuracy in all bookings and documentation.
• Reliable: Shows up consistently during the support window and follows through on tasks.
• Adaptable: Can pivot between tasks and work with minimal supervision.
• Client-Focused: Understands the importance of timely, accurate, and discreet client service.

Time Zone: Australian Business Hours

Applicant Location: Must be Filipinos living in the Philippines

About Outdesk

At Outdesk, our mission is to bridge the gap between exceptional talent in the Philippines and the dynamic business needs of our clients in Australia. We are committed to delivering bespoke recruitment and comprehensive employment solutions that foster long-term success for both our clients and staff.

Employee Benefits

• Paid Leave
• 13th Month Pay
• SSS
• Philhealth
• Pag-Ibig
• BIR
• HMO

Job Types: Full-time, Permanent

Pay: Php15, Php18,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Pay raise
• Promotion to permanent employee
• Work from home

Application Question(s):

• Do you have experience managing high-end or luxury travel bookings, including modifications and cancellations?

Experience:

• Axus: 1 year (Required)
• Sabre: 1 year (Required)
• Tramada: 1 year (Preferred)
• Asana or any other similar Project Management Software: 1 year (Preferred)

Work Location: Remote