Talent Operations Specialist

We're Hiring: Talent Operations Specialist (Accounting)

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for a Talent Operations Specialist (Accounting) to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role: Talent Operations Specialist (Accounting)

Work Arrangement: Hybrid

Location: Philippines - Angeles / Mabalacat (Pampanga), Makati, Ortigas

Schedule: Morning Shift

Key Responsibilities:

Talent Operations:

• Meets with stakeholders/hiring managers as needed to provide updates on active roles, challenges, and discuss potential requirements, including those for niche roles such as Accounting, IT, etc.
• Ensures that recruitment SLAs/metrics and agreed TATs are met.
• Provides accurate Recruitment Reports (Daily/Weekly) to the Talent Operations Lead/Manager in a timely manner.
• Ensures that Job In-Take Sessions/role calibrations are scheduled with Hiring Managers prior to working on a particular role.
• Works with RMS and TA Lead in conducting a market scan for net new roles, including niche roles such as Accounting, IT, etc.
• Reviews endorsements from RMS Specialist Partner and conducts Behavioral Interviews with the candidates.
• Initiates administration and completion of online and written exams as needed.
• Coordinates scheduling of interviews and hiring results to hiring managers.
• Provides interview feedback to candidates in a timely manner.
• Makes recommendations to management on who to extend offers of employment to candidates based on interviews and background investigations.
• Prepares job offers and issues employment contracts to New Hires.
• Ensures that offers are aligned with the internal pay ranges and at par with market rates, especially for specialized roles.
• Ensures that pre-employment documents are submitted by new hires a week before the scheduled start date.
• Gathers candidate data for market intelligence purposes to ensure that we are up to date with market practices, particularly for niche roles; shares the information with the Recruitment Operations Lead and Recruitment Operations Manager.
• Monitors the daily flow of applicants and ensures that all scheduled candidates are accommodated for Behavioral Interviews, Assessments, or Contract Signing.
• Sends End of Day Report to the Talent Acquisition Team.
• Gathers Pre-Employment Requirements from New Hires and will be responsible for follow-up with the candidates.
• Responsible for filing and organizing requirements and recruitment-related documents; ensures that complete Pre-Employment Requirements are endorsed to the recruitment onboarding team in a timely manner.
• Consolidates the list of new joiners that will attend the NHI class and sends the list to the Training team.
• Maintains Recruitment Trackers (i.e., Pre-Employment Requirements, CS Recruit, and ensures that data are accurate).

Candidate Profiling / Behavioral Interviews:

• Make outbound calls to qualified pipeline of candidates endorsed by RMS Team, including those for niche roles.
• Conduct phone interviews and schedule successful candidates for endorsement to Sales Teams.
• Schedule and organize assessments & interviews with candidates; ensure that no shows are rescheduled for Interviews/assessments.
• Meet and exceed recruitment metrics and goals, including those for specialized roles.
• Facilitate all Behavioral Interviews & Compliance Monitoring Reports.

Stakeholder Management:

• Regular & timely correspondence with Hiring Managers, particularly for niche role requirements.
• Initiate, maintain, and develop relationships with Sales Leads & other business units.
• Ensure that assigned stakeholders are updated on a weekly basis regarding the status of active Job Requests, including those for niche roles.
• Provide status updates of endorsed candidates to Hiring Manager requirements in a timely manner.

CS Recruit Candidate Management & Tracking:

• Answer questions regarding the recruitment process, including queries related to niche roles.
• Conduct call outs of qualified candidates and drive timely updates of CS Recruit.
• Ensure accurate and up-to-date information is recorded on CS Recruit and has been moved through appropriate workflow activity stages.
• Ensure that details of new hires are accurate and complete in the system prior to endorsement of Pre-Employment Requirements to the New Hire Onboarding Team.

Administration Tasks:

• Perform other related duties as may be assigned either in support of divisional/departmental goal attainment or for professional training, education, or development as programmed by Recruitment Operations Officer.
• Assist in candidate sourcing and reference checks when needed, particularly for specialized roles.
• Assist in Talent Acquisition & Recruitment Marketing-related events/activities when needed.

Qualification and requirements (Non-negotiable):

• College Graduate
• Administrative-related Experience
• Customer Service Experience/Relevant Experience
• Minimum of 2-3 years End to End Recruitment (Accounting, IT) and Stakeholder Management experience; preferably in a global organization
• Willingness to work onsite 3x a week as part of the role's hybrid work arrangement.

Perks & Benefits (Work From Home/Hybrid)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**