Regional Operations Specialist

4 days ago

Angeles City, Central Luzon, Philippines SuperStaff Full time ₱400,000 - ₱600,000 per year

We are seeking a highly detail-oriented and process-driven Regional Operations Specialist to support one of our largest clients. This role is closely aligned with a dispatch position, focusing on internal coordination and operational readiness. The primary responsibility is to ensure that drivers are fully prepared and equipped for each assignment through timely and accurate back-office support.

Key Responsibilities:

  • Act as the key liaison between internal teams: field operations, drivers, and account management.
  • Coordinate via text and SMS communication with drivers to ensure they are aligned with schedules and expectations.
  • Handle calls for internal communication only—no direct customer interaction.
  • Collaborate with the Customer Service team to proactively address and resolve driver-related issues.
  • Review and update paperwork to ensure accuracy, completeness, and client alignment.
  • Monitor driver activity to ensure accurate milestone marking for each order.
  • Add and track order milestones in the system to maintain visibility and accountability.
  • Anticipate potential gaps by reviewing orders in advance and requesting any missing information.
  • Ensure operational readiness by making sure drivers have all necessary documents and instructions before their assignments.
  • Maintain up-to-date records and documentation to support reporting and performance reviews.
Requirements
  • Extreme attention to detail with the ability to execute with minimal to zero errors.
  • Strong written communication skills for efficient and professional SMS/text updates.
  • Dependable and highly organized with a proactive, solution-oriented mindset.
  • Experience or strong interest in logistics, dispatch, or back-office coordination roles.
  • Ability to quickly learn new software platforms and follow established processes.
  • Self-motivated and able to work independently in a remote work environment.
  • Proven ability to manage time effectively while handling multiple tasks.

Tools & Platforms:

  • Slack – Internal team collaboration
  • Google Suite – Document and file management
  • Zendesk – Ticketing and support platform (training provided)
  • DialPad – Internal phone system (training provided)
Benefits
  • HMO with 1 free dependent upon hire
  • Life Insurance
  • Night Differential
  • 20 PTO credits annually
  • VL and SL cash conversion
  • Annual Performance-Based Merit Increases and Employee Recognition
  • Great Company Culture
  • Career Growth and Learning
  • Equipment provided by the company
  • Shifting schedule (with weekend shifts)
  • Onsite for the first 2 months and will transition to Hybrid setup

  • CAD operator

    3 days ago

    Angeles City, Central Luzon, Philippines Primus@ Knowledge Specialist Full time ₱400,000 - ₱600,000 per year

    I JOB DUTIES AND RESPONSIBILITIESCreate and modify technical drawings and designs for various projects while working closely with architects and engineersII. Qualifications:College graduate of BS ECE,BS IT or any related course,With good communication skills, and attention to detail.With at least 1 year experience as a CAD OperatorProficiency in CAD...

  • Regional Account Manager

    1 week ago

    Angeles City, Central Luzon, Philippines Sumitomo Pharma America, Inc. Full time $169,600 - $212,000

    Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets,...

  • People Operations Specialist

    1 week ago

    Angeles City, Central Luzon, Philippines FedEx Full time ₱800,000 - ₱1,200,000 per year

    People Advisory & Industrial Relations; Operational Workforce Planning & Acquisition; Change Management Planning & Implementation; Local Response Team (emergency responder); Workforce transition; Sub-regional or Country lead to tailor regional projects and programs for effective local implementationEducation: Bachelor's degree or equivalent, in any...

  • People Operations Specialist

    1 week ago

    Angeles City, Central Luzon, Philippines Federal Express (FedEx) Full time ₱300,000 - ₱600,000 per year

    Description People Advisory & Industrial Relations; Operational Workforce Planning & Acquisition; Change Management Planning & Implementation; Local Response Team (emergency responder); Workforce transition; Sub-regional or Country lead to tailor regional projects and programs for effective local implementationEducation: Bachelor's degree or equivalent, in...

  • Regional Digital Account Executive

    1 week ago

    Angeles City, Central Luzon, Philippines Audacy, Inc. Full time $75,000 - $150,000 per year

    OverviewJob Title: Regional Digital Account ExecutiveDepartment: SalesReporting to: Corporate Digital Sales LeadershipEmployment Type: Full TimeLocations:  Arizona, California, Colorado, Oregon, NevadaWork Arrangement:  This role is a remote position open to individials located in Arizona, California, Colorado, Oregon, NevadaThe anticipated starting salary...

  • Visual Merchandising Specialist

    6 days ago

    Angeles City, Central Luzon, Philippines TOA Global Full time ₱900,000 - ₱1,200,000 per year

    VISUAL MERCHANDISING SPECIALIST Location: Clark, Pampanga Schedule: Monday - Friday; 7:00am to 4:00pm Work Arrangement: Onsite Experience Required: At least 1-2 years of experience in visual merchandising, retail design, or related field. Unlock your potential At TOA Global, we have a deep commitment to empowering individuals to excel in their...

  • Outbound Sales Specialist

    4 days ago

    Angeles City, Central Luzon, Philippines ProSpace Solutions OPC Full time ₱400,000 - ₱600,000 per year

    We are looking for a proactive and driven Outbound Sales Specialist to work closely with our Business Development Managers (BDMs).This role is ideal for someone with telesales or outbound sales experience who thrives on building connections, generating leads, and supporting sales operations.Key Responsibilities:Sales Support – BDM CoordinationSchedule and...

  • Operations Analyst

    4 days ago

    Angeles City, Central Luzon, Philippines MVP Asia Pacific Inc. Full time ₱900,000 - ₱1,200,000 per year

    MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. MVP was founded with the aim to be a bridge between highly skilled offshore professionals and small, medium, and large-sized enterprises. MVPs build rapport with clients to help them scale ridiculously fast.Are you hungry for growth, passionate...

  • Jr. Regional Operations Officer Region 7

    4 days ago

    Cebu City, Central Visayas, Philippines STRADCOM Corporation Full time ₱900,000 - ₱1,200,000 per year

    Prepare and submit to Sr. Regional Operations Officer (ROO) the revenue forecast, budget, plans and strategies and other projections required at the assigned region;Ensure that revenue targets are met if not exceeded and identifies reasons for not achieving the targets;Ensure timely preparation and submission of collection of documents;Recommend process...

  • Multimedia Specialist

    6 days ago

    Angeles City, Central Luzon, Philippines Magical Holidays Travel and Tourism Services Inc. Full time ₱300,000 - ₱600,000 per year

    Multimedia SpecialistThe Multimedia Specialist is responsible for producing creative, high-quality visual materials that support the company's marketing, branding, and promotional initiatives. This role involves concept creation, photography, videography, editing, and design to ensure engaging and consistent content across all platforms. The Multimedia...