Workforce Coordinator

2 days ago

Manila, National Capital Region, Philippines SPX PHILIPPINES INC. Full time ₱150,000 - ₱250,000 per year

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Monitor daily dispatch of trucks and drivers to ensure timely fulfillment of delivery or service requirements.
  • Assign drivers and trucks based on routes, and operational priorities.
  • Track and update dispatch status in real time, resolving delays or route issues proactively
  • Perform GPS monitoring to ensure route compliance, safety, and on-time movement of trucks.
  • Communicate with internal stakeholders such as the Allocation Team, Hubs, and Warehouse to provide updates and address operational concerns.
  • Coordinate with Repair & Maintenance teams to ensure vehicle availability, readiness, and timely release from repairs.
  • Prepare dispatch and trip reports, highlighting KPIs such as trip count, utilization rate, turnaround time, and on-time performance.
  • Validate driver availability, schedules, and attendance to avoid manpower gaps.
  • Manage truck assignment records, trip documents, and dispatch logs for audit readiness.
  • Escalate critical incidents such as breakdowns, delays, or route deviations to the appropriate teams for quick resolution.

Requirements:

  • Bachelor's Degree in Logistics, Supply Chain, Business Administration, or any related field.
  • Minimum of 1–2 years of experience in dispatch, transport coordination and logistics
  • Strong organizational and multitasking skills
  • Proficient in MS Office, Google Sheets, and Logistics Management Systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong attention to detail and commitment to operational accuracy
  • Willing to work on shifting schedules, including weekends and holidays, as required by operations.

  • Workforce Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time ₱400,000 - ₱1,200,000 per year

    Workforce SupervisorPositions in this function are responsible for all scheduling, monitoring staffing levels and adjusting as necessary. Responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance, and other...

  • RTA Workforce Supervisor

    6 days ago

    Manila, National Capital Region, Philippines IntouchCX Full time ₱540,000 - ₱780,000 per year

    As Workforce Supervisor, You Will…Evaluate forecasting and capacity models to give recommendations for long term staffing needsProvide clear communication of the forecasted workload, changes, assumptions and inputsEscalate discrepancies in data to management with recommendations for actionWork with business leadership to coordinate processes to meet the...

  • Workforce Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines SPX Express Full time ₱400,000 - ₱600,000 per year

    Job DescriptionMonitor daily dispatch of trucks and drivers to ensure timely fulfillment of delivery or service requirements.Assign drivers and trucks based on routes, and operational priorities.Track and update dispatch status in real time, resolving delays or route issues proactivelyPerform GPS monitoring to ensure route compliance, safety, and on-time...

  • Workforce Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines Shopee Full time ₱900,000 - ₱1,200,000 per year

    Department OperationsLevelExperienced (Individual Contributor)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Workforce Management Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines Optum Full time ₱1,200,000 - ₱2,400,000 per year

    Workforce SupervisorPositions in this function are responsible for all scheduling, monitoring staffing levels and adjusting as necessary. Responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance, and other...

  • Workforce and Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Five9 Full time ₱900,000 - ₱1,200,000 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Recruitment Coordinator

    6 days ago

    Manila, National Capital Region, Philippines Mimak Care Corporation Full time ₱80,000 - ₱120,000 per year

    Job SummaryAs a Recruitment Coordinator, you will play a crucial role in ensuring the smooth recruitment, onboarding, and placement of healthcare professionals. This role blends talent acquisition with workforce coordination, requiring excellent time management, organizational skills, and attention to detail. You will manage job postings, screen candidates,...

  • Workforce Data Enablement Specialist

    6 days ago

    Manila, National Capital Region, Philippines Support Services Group Full time ₱30,000 - ₱60,000 per year

    The Workforce Data Enablement Specialist plays a key role in supporting Workforce Management operations by handling the intake, processing, and preparation of operational and performance data. This role ensures timely and accurate delivery of reports by executing structured, manual data processes with a high level of precision and attention to detail.Key...

  • Training Coordinator

    6 days ago

    Manila, National Capital Region, Philippines Allegis Global Solutions Full time ₱250,000 - ₱500,000 per year

    Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful...

  • Workforce Management Real-Time Analyst

    2 days ago

    Manila, National Capital Region, Philippines Thumbtack Philippines Full time ₱900,000 - ₱1,200,000 per year

    Thumbtack helps millions of people confidently care for their homes.Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements....